Every single leg of every flight must be AC before AC can book the flight!
Sep 12, 2013, 1:20 pm
#16
Original Poster
Join Date: Aug 2010
Posts: 286
Same problem, 2 years later.
AC still has not worked out how to use their partners to price competitively.
Two AC reps told me with absolute certainty that their system will not price any tickets that use their partners on a leg that traverses airports that AC does. They can see the inventory, but their system will not quote it. It's also unacceptable to have an AC-operated flight that is on the ticket stock of another airline.
Of course once they replace United legs with their own (which is necessary to get a quote), the price jumps, even when the two long-haul legs are theirs to start with.
AC still has not worked out how to use their partners to price competitively.
Two AC reps told me with absolute certainty that their system will not price any tickets that use their partners on a leg that traverses airports that AC does. They can see the inventory, but their system will not quote it. It's also unacceptable to have an AC-operated flight that is on the ticket stock of another airline.
Of course once they replace United legs with their own (which is necessary to get a quote), the price jumps, even when the two long-haul legs are theirs to start with.
Sep 12, 2013, 1:29 pm
#17
Join Date: Aug 2012
Programs: AC E35K, NEXUS
Posts: 4,368
I had to book an itinerary on UA through travel agent because AC website would not price the AC leg in L class. Only offered M or something. So I got the AC leg in UA codeshare in L, tweeted to AC who gave me the preferred seat assignment, and paid 50% less for the itinerary than AC website quoted me. The fare difference of that one leg on a 4-segment trip doubled the total price.
Sep 12, 2013, 2:12 pm
#19
Original Poster
Join Date: Aug 2010
Posts: 286
Read this to learn your way around Hipmunk and replicate almost any ITA itinerary. It saves a lot of agony, pain and time!
Edit: Wow didn't realize it's a zombie thread!
Edit: Wow didn't realize it's a zombie thread!
Sep 12, 2013, 2:26 pm
#20
Join Date: Sep 2005
Location: BOM, Ex-TX/ CA
Programs: Ex CO/ UA Gold, Hotels.. TBD
Posts: 734
Read this to learn your way around Hipmunk and replicate almost any ITA itinerary. It saves a lot of agony, pain and time!
Edit: Wow didn't realize it's a zombie thread!
Edit: Wow didn't realize it's a zombie thread!
Sep 12, 2013, 4:49 pm
#21
Join Date: Oct 2006
Location: YYZ/DLC
Programs: AP, HHonours Diamond
Posts: 3,722
Sep 13, 2013, 5:49 am
#26
Join Date: Aug 2012
Programs: AC E35K, NEXUS
Posts: 4,368
I assumed it is a zombie bc the OP started it 2 years ago, then it went idle, then had the same problem now, and posted to the same thread instead of starting a new one.
I don't think that violates a "don't post on dead threads" principle though. The rejuvenating post made it clear it was the same problem as previously.
I don't think that violates a "don't post on dead threads" principle though. The rejuvenating post made it clear it was the same problem as previously.
Sep 13, 2013, 3:17 pm
#27
Join Date: May 2012
Location: YYC
Programs: AC*A, WS Gold
Posts: 25
Not exactly the same issue as the OP but I'm looking at a booking YYC-PWM on Dec. 8 returning Dec. 20 and AC.com shows no availability.
United has plenty of options, including YYC-EWR-PWM with the YYC-EWR leg on AC. Obviously AC doesn't fly into PWM but why would they not show the options to EWR? I can see all of the flights if I do a mock booking YYC-EWR.
I'll end up booking through the corporate travel agent anyway so I don't really care that AC.com isn't showing availability, just thought I'd point it out as it seems strange that their website isn't showing options where 1 leg isn't on AC (at least in this example).
United has plenty of options, including YYC-EWR-PWM with the YYC-EWR leg on AC. Obviously AC doesn't fly into PWM but why would they not show the options to EWR? I can see all of the flights if I do a mock booking YYC-EWR.
I'll end up booking through the corporate travel agent anyway so I don't really care that AC.com isn't showing availability, just thought I'd point it out as it seems strange that their website isn't showing options where 1 leg isn't on AC (at least in this example).