Question: When does *G status get conveyed to other alliance members?
#1
Original Poster
Join Date: Jul 2011
Programs: AC*E
Posts: 13
When does *G status get conveyed to other alliance members?
I got AC Elite early recognition about a week ago, with my Aeroplan account online updated stating that I have elite status. However I've booked a flight with United and when they added my Aeroplan number, their systems state that I am still a basic member, even after deletion and re-addition of the account number.
When do the systems usually update? The AC system is already updated and I have my e-upgrade points and everything.
If this isn't normal, who would I talk to to get this fixed? I'd like to take advantage of free check-in luggage for the upcoming flight.
When do the systems usually update? The AC system is already updated and I have my e-upgrade points and everything.
If this isn't normal, who would I talk to to get this fixed? I'd like to take advantage of free check-in luggage for the upcoming flight.
#2
Join Date: Apr 2011
Location: CHI
Programs: UA 1K, MR Titanium, IHG Gold, National Exec
Posts: 3,841
I don't think I ever got any sort of recognition from the UA website if I put in my AC # (I'm E). If it's just checked bags, don't even worry about it, you can sort that all out at the airport with no problems. (While accessing the red carpet lane )
#5
Suspended
Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,452
#7
Suspended
Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,452
They do? I'm not sure that's right, but even assuming they do, there is virtually no benefit to you, since you are not really going to get any special treatment as a AC*E.
#8
FlyerTalk Evangelist
Join Date: Sep 1999
Location: Toronto, Ontario, Canada
Programs: OWEmerald; STARGold; BonvoyPlat; IHGPlat/Amb; HiltonGold; A|ClubPat; AirMilesPlat
Posts: 38,186
As was mentioned, free checked bags not to mention RCC admission, so it is worth having some evidence of STARGold status.
#9
Suspended
Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,452
Yes, but these are benefits 'on the day' with no advantage of UA knowing this ahead of time (if it is true that AC updates UA on a weekly basis, which I doubt.)
#10
Join Date: Jan 2005
Location: Seattle, WA
Programs: AC Elite
Posts: 298
It goes the otherway too
My wife was AC-P (*S) many years ago and United / USAirways still have her as that status even though she's maybe flown 1 flight a year. Meanwhile, I had a year where I didn't fly and UA had me at nothing. Whenever I flew with my wife, we had free bags and Priority 1 boarding. When I flew alone, I had Priority 4.
I just got E a week ago and am flying on AC SFO - YYZ later this week on a UA ticket... I wonder what my status will be when I check in.
I just got E a week ago and am flying on AC SFO - YYZ later this week on a UA ticket... I wonder what my status will be when I check in.
#11
Join Date: Jun 1999
Location: YVR
Programs: ACSEMM QRGold SPGLifetimePlat FairmontPlat HyattD AMEXCenturion SerenaPlat TalkBoard Founding Member
Posts: 8,963
I swore I've been given E+ on a handful of flights because I'm *G.
Additionally, you can use the biz class line to check in and in many US airports you can use the priority lines.
#12
Suspended
Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,452
Check in: yes, but again, I was referring to benefits that may happen behind the scenes (none), not on the day privileges (like those you mention) that you can use with your *G card.
#13
FlyerTalk Evangelist
Join Date: Sep 1999
Location: Toronto, Ontario, Canada
Programs: OWEmerald; STARGold; BonvoyPlat; IHGPlat/Amb; HiltonGold; A|ClubPat; AirMilesPlat
Posts: 38,186
Maybe back was overbooked in non-E+ seating so it's like an opup, but UA stopped giving E+ away to STARGolds years ago because it generates $s for them (which is why it's being extended to CO planes next year).
#14
Original Poster
Join Date: Jul 2011
Programs: AC*E
Posts: 13
The Aeroplan site states that my package was mailed to me on the 28th so hopefully my card arrives in time for my flight in a week.
Usually I do online check in and they ask you how many bags you plan on checking in - I guess I'll state zero, and then go in line and (hopefully) show my card to get the free checked luggage then.
As for "behind the scene benefits," it'd just be nice to be able to OLCI and confirm that I don't need to pay for checked baggage to ensure that I'm not trapped at the airport with any charges. I'll try to call them the day before the flight and try one more time.
Usually I do online check in and they ask you how many bags you plan on checking in - I guess I'll state zero, and then go in line and (hopefully) show my card to get the free checked luggage then.
As for "behind the scene benefits," it'd just be nice to be able to OLCI and confirm that I don't need to pay for checked baggage to ensure that I'm not trapped at the airport with any charges. I'll try to call them the day before the flight and try one more time.
#15
Join Date: May 2007
Location: YOW
Posts: 2,351
The Aeroplan site states that my package was mailed to me on the 28th so hopefully my card arrives in time for my flight in a week.
Usually I do online check in and they ask you how many bags you plan on checking in - I guess I'll state zero, and then go in line and (hopefully) show my card to get the free checked luggage then.
As for "behind the scene benefits," it'd just be nice to be able to OLCI and confirm that I don't need to pay for checked baggage to ensure that I'm not trapped at the airport with any charges. I'll try to call them the day before the flight and try one more time.
Usually I do online check in and they ask you how many bags you plan on checking in - I guess I'll state zero, and then go in line and (hopefully) show my card to get the free checked luggage then.
As for "behind the scene benefits," it'd just be nice to be able to OLCI and confirm that I don't need to pay for checked baggage to ensure that I'm not trapped at the airport with any charges. I'll try to call them the day before the flight and try one more time.
So you got Elite status not when you passed 35k miles but rather at the first sweep after you passed 35k. Now you just need to get swept out to the rest of the *A and then you should be golden.
Hopefully you have your card by then but if not just try removing and reentering your AE number and it might work. As others have mentioned, bring along proof as well but they may think you are trying to pull the wool over their eyes (or they could be darlings about it, depends on who you get).