Question: Waitlisted question
May 24, 2011 | 4:49 pm
#1
Original Poster
Join Date: Mar 2010
Posts: 2
Waitlisted question
Hi all.
First post, so forgive me if I ask a newbie question. I am currently a E status and have a ticket for YYZ - HKG on Saturday (05/28/11) flight 015. I logged on AC site this morning at 10am to see if I could upgrade my flight. It tells me that I am waitlisted.
Ok, fine by me. I make a mock search on AC site to see how many seat are available and counted 14 seats open.
Here is my question; Does AC keep a certain amount open just in case someone buys a seat OR is there 14 SE ahead of me? How does it work?
I have flown this route many time in the past and I have noticed that exec is always full. I guess I'll just have to cross my fingers and hope my ACLotto number comes up.
Thanks.
First post, so forgive me if I ask a newbie question. I am currently a E status and have a ticket for YYZ - HKG on Saturday (05/28/11) flight 015. I logged on AC site this morning at 10am to see if I could upgrade my flight. It tells me that I am waitlisted.
Ok, fine by me. I make a mock search on AC site to see how many seat are available and counted 14 seats open.
Here is my question; Does AC keep a certain amount open just in case someone buys a seat OR is there 14 SE ahead of me? How does it work?
I have flown this route many time in the past and I have noticed that exec is always full. I guess I'll just have to cross my fingers and hope my ACLotto number comes up.
Thanks.
May 24, 2011 | 4:54 pm
#2
Suspended
Join Date: Mar 2011
Location: YUL/EZE
Programs: AC*SE,SPG Platinum,HHounours Gold, FairmontPlat
Posts: 990
Hi all.
First post, so forgive me if I ask a newbie question. I am currently a E status and have a ticket for YYZ - HKG on Saturday (05/28/11) flight 015. I logged on AC site this morning at 10am to see if I could upgrade my flight. It tells me that I am waitlisted.
Ok, fine by me. I make a mock search on AC site to see how many seat are available and counted 14 seats open.
Here is my question; Does AC keep a certain amount open just in case someone buys a seat OR is there 14 SE ahead of me? How does it work?
I have flown this route many time in the past and I have noticed that exec is always full. I guess I'll just have to cross my fingers and hope my ACLotto number comes up.
Thanks.
First post, so forgive me if I ask a newbie question. I am currently a E status and have a ticket for YYZ - HKG on Saturday (05/28/11) flight 015. I logged on AC site this morning at 10am to see if I could upgrade my flight. It tells me that I am waitlisted.
Ok, fine by me. I make a mock search on AC site to see how many seat are available and counted 14 seats open.
Here is my question; Does AC keep a certain amount open just in case someone buys a seat OR is there 14 SE ahead of me? How does it work?
I have flown this route many time in the past and I have noticed that exec is always full. I guess I'll just have to cross my fingers and hope my ACLotto number comes up.
Thanks.
Good luck in securing the upgrade on Sat May 28/11!^
May 24, 2011 | 5:02 pm
#3
Original Poster
Join Date: Mar 2010
Posts: 2
Thanks for the quick response.
If the SE grabs them, as you say, shouldn't AC website show less available seats? That's the part that confuses me.
Thanks again.
Thanks again.
May 24, 2011 | 6:56 pm
#4
Suspended
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
Good luck and welcome to FT!
May 24, 2011 | 6:56 pm
#5
Suspended
Join Date: Mar 2011
Location: YUL/EZE
Programs: AC*SE,SPG Platinum,HHounours Gold, FairmontPlat
Posts: 990
Please bear in mind that if you are looking at the Seat Map for that flight it is NOT indicative of the true figures of available seats as many people for example could not be ticketed as of yet and holding a reservation and are not techincally permitted to select there seats until there tickets are paid for.
Also the Route Controller could be also adding additional R Class at anytime prior to the day of departure.
May 24, 2011 | 7:01 pm
#6
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Join Date: Mar 2011
Location: YUL/EZE
Programs: AC*SE,SPG Platinum,HHounours Gold, FairmontPlat
Posts: 990
....Exactly!^ the only other scenario is that an SE decides to waitlist sameday of the flight for an upgrade where as he would be accomodated first above you as an E.
May 24, 2011 | 7:06 pm
#7
Company Representative - Air Canada
Join Date: May 1999
Location: Canada
Posts: 24,224
Not necessarily. There could only have been 3 R class and 10 SEs waitlisted and in which case 3 would clear and still 7 ahead of the Es. Or there could have been no R available at 7 days and all SEs are on the WL. Not all SEs request their upgrades 7 days prior.
May 24, 2011 | 7:09 pm
#8
Suspended
Join Date: Mar 2011
Location: YUL/EZE
Programs: AC*SE,SPG Platinum,HHounours Gold, FairmontPlat
Posts: 990
May 24, 2011 | 7:33 pm
#9
FlyerTalk Evangelist
Join Date: Mar 2005
Location: YYZ
Programs: AC*SE 2MM
Posts: 18,482
As an SE, this year to date I have attempted to upgrade seven intercontinental flights at +/- the seven day window. Of those seven, two cleared immediately (and those were to/from NRT post-Tsunami when J was very empty). Four cleared at the gate and one remains pending this Saturday, but I expect it too will clear at the gate.
Bottom line - my experience is that AC tends to zero out R space before the seven day window unless the J cabin has tons of availability, so re-read Andrew's post. I'll be willing to bet there are a good number of SE's waitlisted for your flight.
Bottom line - my experience is that AC tends to zero out R space before the seven day window unless the J cabin has tons of availability, so re-read Andrew's post. I'll be willing to bet there are a good number of SE's waitlisted for your flight.
May 24, 2011 | 7:34 pm
#10
Company Representative - Air Canada
Join Date: May 1999
Location: Canada
Posts: 24,224
That's a good point too Andrew...I am one of those SE's that doesn't request my upgrades sometimes 7 days out. Hey speaking of Upgrades 7 days outs can you explain as to why on AC#033 next Tuesday May 31st there is no R Class available YYZ-SYD or YVR-SYD although it's showing 9's across as available?
May 24, 2011 | 7:40 pm
#11
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Join Date: Mar 2011
Location: YUL/EZE
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Posts: 990
Revenue management is the short answer. J demand comes in close and allocated R class have been taken already. I think most here would agree that we have been doing a much better job clearing your upgrades prior to departure unless the flight in question is really full or close to full in J.
As to the clearing of upgrades prior to departure, I can tell you that on the HKG routes it's been hit and miss since most of the times the loads are always overbooked therefore I don't expect the R Class to clear but only at the gate.
I've only ever had a waitlist once clear in advance prior to departure on this route in the past 12 roundtrips that I have taken in the past 2.5 months.
May 24, 2011 | 7:50 pm
#12
Join Date: May 2007
Location: YYZ, but my heart is in Asia
Programs: AC-SE, CX-DM, DL-G, Hyatt-DM, Hilton-DM, Fairmont-Plt, Marriott-S, Accor-Plt, SPG-G, IHG-Plt
Posts: 4,395
As to the clearing of upgrades prior to departure, I can tell you that on the HKG routes it's been hit and miss since most of the times the loads are always overbooked therefore I don't expect the R Class to clear but only at the gate.
I've only ever had a waitlist once clear in advance prior to departure on this route in the past 12 roundtrips that I have taken in the past 2.5 months.
I've only ever had a waitlist once clear in advance prior to departure on this route in the past 12 roundtrips that I have taken in the past 2.5 months.