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BoB hot meal tray - anybody tried it

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BoB hot meal tray - anybody tried it

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Old Sep 21, 2015, 2:07 pm
  #106  
 
Join Date: Oct 2012
Location: YYC
Programs: AC SE
Posts: 2,343
Originally Posted by GateGuardian
I tried to order an omelette last time from YYZ-SEA, but they weren't able to tell me the availability until 3hrs into the flight. By that time, I already bought and ate something else.
Typically I find that they know what they'll have available relatively early in the flight (once the SD/FA takes J orders), but I've seen a few exceptions. Had a flight last week where they didn't know what they had to sell until ~1.5 hours into the flight. From what I could see the SD only took meal orders once everyone had finished their nuts/appetizer salad and were ready for the main course. (Instead of taking orders based on the menu at the beginning of the meal service, it looked like he presented all 4 options on a tray when the mains were ready and asked J pax which one they would like). Once they had served the J meals, the crew came back to tell me what was left, but it was well into the flight. There's some advantages/disadvantages to that approach, in that the J pax can see what the actual meal looks like before deciding, but it definitely delays any potential BOB sales of the hot meal trays.

I wonder if this may have been a similar situation where the J meal orders were taken later in the flight? Was this a daytime flight where they serve meals at the start, or was it a red-eye where they serve breakfast closer to landing?
gcashin is offline  
Old Sep 21, 2015, 2:25 pm
  #107  
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Originally Posted by gcashin
I wonder if this may have been a similar situation where the J meal orders were taken later in the flight? Was this a daytime flight where they serve meals at the start, or was it a red-eye where they serve breakfast closer to landing?
For that route, it's definitely a morning flight.
superangrypenguin is offline  
Old Sep 21, 2015, 8:13 pm
  #108  
 
Join Date: Oct 2012
Location: Toronto, Canada
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Originally Posted by gcashin
Typically I find that they know what they'll have available relatively early in the flight (once the SD/FA takes J orders), but I've seen a few exceptions. Had a flight last week where they didn't know what they had to sell until ~1.5 hours into the flight. From what I could see the SD only took meal orders once everyone had finished their nuts/appetizer salad and were ready for the main course. (Instead of taking orders based on the menu at the beginning of the meal service, it looked like he presented all 4 options on a tray when the mains were ready and asked J pax which one they would like). Once they had served the J meals, the crew came back to tell me what was left, but it was well into the flight. There's some advantages/disadvantages to that approach, in that the J pax can see what the actual meal looks like before deciding, but it definitely delays any potential BOB sales of the hot meal trays.

I wonder if this may have been a similar situation where the J meal orders were taken later in the flight? Was this a daytime flight where they serve meals at the start, or was it a red-eye where they serve breakfast closer to landing?
This was an 8am flight. I think, like others have said, I'm going to ask when they sell earbuds next time.
GateGuardian is offline  
Old Sep 21, 2015, 8:28 pm
  #109  
 
Join Date: Dec 2007
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Posts: 5,899
Originally Posted by gcashin
Typically I find that they know what they'll have available relatively early in the flight (once the SD/FA takes J orders), but I've seen a few exceptions. Had a flight last week where they didn't know what they had to sell until ~1.5 hours into the flight. From what I could see the SD only took meal orders once everyone had finished their nuts/appetizer salad and were ready for the main course. (Instead of taking orders based on the menu at the beginning of the meal service, it looked like he presented all 4 options on a tray when the mains were ready and asked J pax which one they would like). Once they had served the J meals, the crew came back to tell me what was left, but it was well into the flight. There's some advantages/disadvantages to that approach, in that the J pax can see what the actual meal looks like before deciding, but it definitely delays any potential BOB sales of the hot meal trays.

I wonder if this may have been a similar situation where the J meal orders were taken later in the flight? Was this a daytime flight where they serve meals at the start, or was it a red-eye where they serve breakfast closer to landing?
I dunno Today's flight (and every other flight I've operated) meal orders were taken prior to push-back, Y/C crew was told specifically what was available well in advance of the Y service commencing. For the record on breakfast outbound 10 casseroles were available and 3 sold on the 777-300, 8 casseroles available and 3 sold on the A321 for lunch return. There is no pattern and it varies from flight to flight.
ACYYZ/SD is offline  
Old Sep 21, 2015, 8:48 pm
  #110  
 
Join Date: Oct 2012
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Originally Posted by ACYYZ/SD
I dunno Today's flight (and every other flight I've operated) meal orders were taken prior to push-back, Y/C crew was told specifically what was available well in advance of the Y service commencing. For the record on breakfast outbound 10 casseroles were available and 3 sold on the 777-300, 8 casseroles available and 3 sold on the A321 for lunch return. There is no pattern and it varies from flight to flight.
Yeah, for the flight I was on this week, they seemed to do things a bit different. I'd asked again if they knew what would be available after the initial BOB service and was told 'there will be one leftover for sale, but we won't know which one will be left until after the biz class mains are served.' It was a PLH flight, so it was a while until the entrees were served. Again, seemed like the exception rather than the norm, but it can be very inconsistent. For the record, that flight had 1/1 sold.
gcashin is offline  


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