March statement when?
Apr 28, 2001 | 5:49 am
#1
Original Poster
Join Date: May 2000
Location: Sweden
Posts: 5,645
March statement when?
Today its the 28th of April and still I havent been able to see my March Statement on www.aircanada.ca Why does it take so long time?
Apr 28, 2001 | 8:25 am
#2
Join Date: Sep 2000
Location: OGG, YYC, YYZ
Programs: AC
Posts: 3,710
I'm not sure if your "why does it take so long?" question was rhetorical. I'll take a guess at this but I'd be willing to bet I'm right. There is some process in which statement information is extracted from its source and distributed to server(s) in order to give online access. This extract process is extremely lengthy and is only scheduled to run at certain intervals - perhaps monthly. This might even be built into the statement print cycle.
Apr 28, 2001 | 12:12 pm
#3
Join Date: Mar 2000
Location: YVR
Posts: 9,998
Well I'm confused. I received my paper statement yesterday, although it was dated April 01. Not real problem, but it means I didn't receive 4 upgrade certs (the difference between 28,000 and 41,000 miles) and that my statement is already 4 weeks out of date even though I just received it.
Of more concern is the on-line version still shows the March 10 statement, which likewise has the last detail on February 20.
Of more concern is the on-line version still shows the March 10 statement, which likewise has the last detail on February 20.
Apr 28, 2001 | 1:03 pm
#6
FlyerTalk Evangelist
Join Date: Aug 2000
Location: Edmonton, AB, Canada
Programs: AC 75K, Hertz Presidents Circle, Accor Gold, Hilton Gold, Marriott Gold
Posts: 10,271
Originally posted by After Burner:
I received my paper statement last week but the website displays the statement from the previous month. It looks like the paper statements are produced long before the website update is done.
I received my paper statement last week but the website displays the statement from the previous month. It looks like the paper statements are produced long before the website update is done.
If the paper statements arrive before the website may I ask what the point of the web statement is? I really wish we had CP's real time statements and updates - it can't be that big a task.
Also, Shareholder - Mr. Duschesne is gone but the phone listing still does not work, neither does the fax. I guess AC did what they promised in sacking the Duschesne message but failed to fix the real problem.
Apr 28, 2001 | 1:06 pm
#7
Join Date: Mar 2000
Location: YVR
Posts: 9,998
Whoops. Statement date is in fact April 7. I was looking at the detail which shows April 1 activity, but no April 2.
He he... that's why I said "Not real problem." (Even though I meant "No" real problem.)
Upgrades--what do you need those steenking upgrades for?