Originally Posted by acysb87 (Post 16154434)

Disagree with you on this one.

As a big segment generator who starts and finishes each flight at a regional city(YSB),I would encourage the system that acknowledges multiple flights where u/g selection is at stake.

You can fly YYZ/YVR at relatively inexpensive rates.Add YSB onto that equation and my fares have doubled.

Those of us that fly the segments and pay the higher fares should trump those cheap mileage runners who get SE for 5K spend a year

Originally Posted by yyzprincess (Post 16154788)

I should have been clearly. United it is YTD, meaning high mileage or Segments. UA has miles or segments as well.
With UA it is YTD, Liftime Mileage ,Status, Class of service....

Wish AC would also do:
YTD, Lifetime miles, status, class of service...

Originally Posted by Souvlaki (Post 16154200)

This is true. Are you simply pointing this out as a fact, or do you also mean that this militates against auto-upgrades at the T+ windows?

I know FT'ers all benefit from our enhanced knowledge of fare structures and upgrade strategies and so on. But really, from a customer satisfaction standpoint, it doesn't make any sense to require specialized knowledge to make use of a frequent-flyer benefit. It doesn't make a lot of sense to have your customers having to be "on the ball" all the time, and tracking ever-changing rules and practices in order to be able to use the system. Hell, the fact that FF internet forums even exist is testament to the airline industry's nearly universal bias towards opacity in business practices.

Therefore, I would tend to favour some form of an auto-upgrade system. If I wanted first-come-first-served for the good seats on an airplane, I'd be flying something like Southwest and boarding with my elbows up.

Originally Posted by wineandroses (Post 16159886)

And somehow it seems to me that the customer who takes the time to figure out all the ins and outs of maximizing their own customer experience - is by definition a more "engaged" customer - and in my guess - likely to be a more loyal customer. (Sounds like a research project for somebody.)

Originally Posted by Allvest (Post 16151331)

So much for waitlist rules

I thought waitlist is based on account status of member granting points. The truth is otherwise


SE
E
Guest of SE
Guest of e
Others

So using my SE points to upgrade my e spouse managed to move her down one notch on the waitlist

Would be ok if I hadn't been told the exact opposite repeatedly by Ac reservation staff

Originally Posted by Rushfan1 (Post 16160548)

I am a SE and am thinking of waitlisting/guesting my Elite parents in the 7 day window. Does this mean I would be better to put them on the waitlist using their credits in the 4 day window?

Originally Posted by Allvest (Post 16151331)

So much for waitlist rules

I thought waitlist is based on account status of member granting points. The truth is otherwise


SE
E
Guest of SE
Guest of e
Others

So using my SE points to upgrade my e spouse managed to move her down one notch on the waitlist

Would be ok if I hadn't been told the exact opposite repeatedly by Ac reservation staff

Originally Posted by Stranger (Post 16161115)

Is that really true? Does not sound right. If using SE credits, then upgrades can be requested earlier than E$s, but later on priority inverts? Makes no sense.

Originally Posted by jarusoba (Post 16161167)

I agree it makes no sense. But if there were 2 lists (one before OLCI, one at the airport, and those on the first list get transfered automatically to the second), it is indeed possible. It is not fair, but I'm okay with this for selfish reason.

Originally Posted by wineandroses (Post 16159886)

I want more control over the upgrade decisions than I'd expect with an auto-upgrade process. Auto-upgrade might work for single-segment trips, but it gets "interesting" as soon as you add more. For example, I have an upcoming YVR - YYC - IAH itin. I'll only upgrade on the first leg if I can do it on the long one. Coming back - I'll take an upgrade on the long leg even if I can't get the short one.

Originally Posted by Stranger (Post 16161734)

I definitely would like my wife to be traveling with me. If I sit in front but she ends up in the back, I'll be in trouble.

Originally Posted by Allvest (Post 16160816)

According to yyz concierge and my experience this week yes they are better off on their own eup than SE sponsored. Unless of course r class is available at t-7

Originally Posted by jarusoba (Post 16161167)

I agree it makes no sense. But if there were 2 lists (one before OLCI, one at the airport, and those on the first list get transfered automatically to the second), it is indeed possible. It is not fair, but I'm okay with this for selfish reason.

Originally Posted by global_happy_traveller (Post 16162619)

didnt others complained that this feature does not exist anymore.... ie. you can donate your ecredits, but upgrading in how many days advance is based on the traveller's status?

Originally Posted by Stranger (Post 16161734)

Not sure what selfish reasons you might have since SE? Presumably any SE would want people whom he sponsors for an upgrade being at high priority?

I definitely would like my wife to be traveling with me. If I sit in front but she ends up in the back, I'll be in trouble.