Let's hear the AC complaints
Mar 14, 2011, 6:20 pm
#1
Suspended
Original Poster
Join Date: Apr 2003
Location: YYZ
Programs: AE SE, SPG Plat, Hilton Diamond
Posts: 1,867
Let's hear the AC complaints
Hey folks;
It's been a good two weeks for me, have not been here much so thought I would start tonight with an invigorating discussion of AC and AE complaints.
Let me begin the complaining:
1. Have not sat in Y in a single flight since the new e-up's started. Wish I could go back there, not even sure what the configuration looks like now. I was waitlisted once, and 1 hour later I was confirmed in J.
2. Have not had any problem calling AC or AE, have not waited more than a minute. It's like they were calling me or something.
3. I have not had a single cancelled flight this year, even with the weather last week in the northeast (a little bumpy at times but we got there).
4. My wife flew on 2 reward tickets and there were no problems.
5. I was served a delicious chicken wrap on every flight. I even got 2 on an ORD-YYZ segment (are they trying to make me fat?).
6. Line-ups are March Break are awful, AC should do something about this, I can't stand around for 7-9 minutes waiting to get into the lounge in some security line.
7. Booked my dad on a reward flight YYZ-FRA with no issues, imagine that, the days he wanted to go (in July so granted pretty far) and there was tons of room and he in on his way.
8. To top it all off, IFE has worked on every single flight this year. I am sick of watching IFE, I wish they would give me more time to read EnRoute.
Anyone else have any other major complaints they want to vent tonight?
It's been a good two weeks for me, have not been here much so thought I would start tonight with an invigorating discussion of AC and AE complaints.
Let me begin the complaining:
1. Have not sat in Y in a single flight since the new e-up's started. Wish I could go back there, not even sure what the configuration looks like now. I was waitlisted once, and 1 hour later I was confirmed in J.
2. Have not had any problem calling AC or AE, have not waited more than a minute. It's like they were calling me or something.
3. I have not had a single cancelled flight this year, even with the weather last week in the northeast (a little bumpy at times but we got there).
4. My wife flew on 2 reward tickets and there were no problems.
5. I was served a delicious chicken wrap on every flight. I even got 2 on an ORD-YYZ segment (are they trying to make me fat?).
6. Line-ups are March Break are awful, AC should do something about this, I can't stand around for 7-9 minutes waiting to get into the lounge in some security line.
7. Booked my dad on a reward flight YYZ-FRA with no issues, imagine that, the days he wanted to go (in July so granted pretty far) and there was tons of room and he in on his way.
8. To top it all off, IFE has worked on every single flight this year. I am sick of watching IFE, I wish they would give me more time to read EnRoute.
Anyone else have any other major complaints they want to vent tonight?
Mar 14, 2011, 6:29 pm
#4
Join Date: Oct 2008
Location: YYC
Posts: 4,035
1) They bumped me to a B fare for free when I called in to deal with a likely weather delay on February 26 (and the cert cleared)
2) They then didn't let me pay for my pet in the hold on the same flight
3) I was the ONLY person in J on the flight and they offered me enough cookies to feed the entire plane and a CUP (literally) of Baileys to wash it down with. That was inconsiderate to the rest of the plane.
4) I've got a T+ YYZ-TPA upgrade Wednesday that cleared right away
5) I still have enough points lefts from my 35 to (hopefully) u/g me and Mrs. YYC-YYZ-ZRH in April
6) That ZRH flight will give me another 10 eCerts so I can u/g a T+ YYC-YYT in June/July
2) They then didn't let me pay for my pet in the hold on the same flight
3) I was the ONLY person in J on the flight and they offered me enough cookies to feed the entire plane and a CUP (literally) of Baileys to wash it down with. That was inconsiderate to the rest of the plane.
4) I've got a T+ YYZ-TPA upgrade Wednesday that cleared right away
5) I still have enough points lefts from my 35 to (hopefully) u/g me and Mrs. YYC-YYZ-ZRH in April
6) That ZRH flight will give me another 10 eCerts so I can u/g a T+ YYC-YYT in June/July
Mar 14, 2011, 8:13 pm
#6
Join Date: Dec 2010
Location: MAN
Programs: BA Silver
Posts: 1,205
That's a great idea. WJ has a great new loyalty program. If I spend $60k on my credit card I can get $900 WJ dollars. That's gotta be enough to get me to, like, Moncton or something. In high season!
Mar 14, 2011, 8:29 pm
#7
Suspended
Original Poster
Join Date: Apr 2003
Location: YYZ
Programs: AE SE, SPG Plat, Hilton Diamond
Posts: 1,867
Not to mention Westjets great lounge program, they are available at most Metro stores and Shell gas stations now. Just the other day i was driving and needed gas so after i filled up, showed my AirMiles card (gold so maybe you dont have access to this), I got to go to the Shell lounge, i read the paper, watched TV, had a coffee and 30 minutes later I got into my car and left...it was a nice break during my 45 minute commute. I wonder if AE will follow suit and open these at Esso stations too...
Mar 14, 2011, 10:05 pm
#8
Join Date: Sep 2010
Location: Earth
Programs: AC S100K (formerly AC*SE), AC 2MM, AMEX Plat, Marriott Platinum Elite
Posts: 1,469
1) They bumped me to a B fare for free when I called in to deal with a likely weather delay on February 26 (and the cert cleared)
2) They then didn't let me pay for my pet in the hold on the same flight
3) I was the ONLY person in J on the flight and they offered me enough cookies to feed the entire plane and a CUP (literally) of Baileys to wash it down with. That was inconsiderate to the rest of the plane.4) I've got a T+ YYZ-TPA upgrade Wednesday that cleared right away
5) I still have enough points lefts from my 35 to (hopefully) u/g me and Mrs. YYC-YYZ-ZRH in April
6) That ZRH flight will give me another 10 eCerts so I can u/g a T+ YYC-YYT in June/July
2) They then didn't let me pay for my pet in the hold on the same flight
3) I was the ONLY person in J on the flight and they offered me enough cookies to feed the entire plane and a CUP (literally) of Baileys to wash it down with. That was inconsiderate to the rest of the plane.4) I've got a T+ YYZ-TPA upgrade Wednesday that cleared right away
5) I still have enough points lefts from my 35 to (hopefully) u/g me and Mrs. YYC-YYZ-ZRH in April
6) That ZRH flight will give me another 10 eCerts so I can u/g a T+ YYC-YYT in June/July
Mar 14, 2011, 10:09 pm
#9
Join Date: Sep 2010
Location: Earth
Programs: AC S100K (formerly AC*SE), AC 2MM, AMEX Plat, Marriott Platinum Elite
Posts: 1,469
Since March 1:
1. Upgraded instantly using eUpgrades - 100%
2. For Y seats, had middle seat open - 100%
3. Chitchat with the crew ("welcome 2MM_Guy") - 50%
4. Spouse and Child on rewards ticket in J - 100% (they are still smiling about being in front, priority seating etc.).
5. All in all steady as she goes.
1. Upgraded instantly using eUpgrades - 100%
2. For Y seats, had middle seat open - 100%
3. Chitchat with the crew ("welcome 2MM_Guy") - 50%
4. Spouse and Child on rewards ticket in J - 100% (they are still smiling about being in front, priority seating etc.).
5. All in all steady as she goes.
Mar 14, 2011, 11:54 pm
#10
Join Date: Dec 2008
Location: PHL, NYC, DC
Posts: 9,708
1. Got upgraded using e-upgrades
2. Served extra cookies/ice cream in J
3. Got 2 Mini RTW tickets with AE
4. I was given additional BOB stuff during my J flight (i am trying to get fat)
5. Great smiles (priceless)
2. Served extra cookies/ice cream in J
3. Got 2 Mini RTW tickets with AE
4. I was given additional BOB stuff during my J flight (i am trying to get fat)
5. Great smiles (priceless)
Mar 15, 2011, 8:20 am
#12
Join Date: Dec 2009
Location: YYZ
Programs: AC-E
Posts: 62
Hey folks;
It's been a good two weeks for me, have not been here much so thought I would start tonight with an invigorating discussion of AC and AE complaints.
Let me begin the complaining:
1. Have not sat in Y in a single flight since the new e-up's started. Wish I could go back there, not even sure what the configuration looks like now. I was waitlisted once, and 1 hour later I was confirmed in J.
2. Have not had any problem calling AC or AE, have not waited more than a minute. It's like they were calling me or something.
3. I have not had a single cancelled flight this year, even with the weather last week in the northeast (a little bumpy at times but we got there).
4. My wife flew on 2 reward tickets and there were no problems.
5. I was served a delicious chicken wrap on every flight. I even got 2 on an ORD-YYZ segment (are they trying to make me fat?).
6. Line-ups are March Break are awful, AC should do something about this, I can't stand around for 7-9 minutes waiting to get into the lounge in some security line.
7. Booked my dad on a reward flight YYZ-FRA with no issues, imagine that, the days he wanted to go (in July so granted pretty far) and there was tons of room and he in on his way.
8. To top it all off, IFE has worked on every single flight this year. I am sick of watching IFE, I wish they would give me more time to read EnRoute.
Anyone else have any other major complaints they want to vent tonight?
It's been a good two weeks for me, have not been here much so thought I would start tonight with an invigorating discussion of AC and AE complaints.
Let me begin the complaining:
1. Have not sat in Y in a single flight since the new e-up's started. Wish I could go back there, not even sure what the configuration looks like now. I was waitlisted once, and 1 hour later I was confirmed in J.
2. Have not had any problem calling AC or AE, have not waited more than a minute. It's like they were calling me or something.
3. I have not had a single cancelled flight this year, even with the weather last week in the northeast (a little bumpy at times but we got there).
4. My wife flew on 2 reward tickets and there were no problems.
5. I was served a delicious chicken wrap on every flight. I even got 2 on an ORD-YYZ segment (are they trying to make me fat?).
6. Line-ups are March Break are awful, AC should do something about this, I can't stand around for 7-9 minutes waiting to get into the lounge in some security line.
7. Booked my dad on a reward flight YYZ-FRA with no issues, imagine that, the days he wanted to go (in July so granted pretty far) and there was tons of room and he in on his way.
8. To top it all off, IFE has worked on every single flight this year. I am sick of watching IFE, I wish they would give me more time to read EnRoute.
Anyone else have any other major complaints they want to vent tonight?
K.O.D., Z-Man. That stands for Kiss of Death, and you only have yourself to blame for bringing all those up. It is bad karma.
And the rest of you, too. You are jinxing yourself by even thinking those thoughts, much less posting them.
Mar 15, 2011, 8:25 am
#13
Join Date: Dec 2008
Location: PHL, NYC, DC
Posts: 9,708
Mar 15, 2011, 11:14 pm
#15
Join Date: Jul 2008
Programs: Via Preference Privilege, AC*A, Fairmont Plat, SPG Gold
Posts: 1,334
My Dad's upgrade didn't clear that I sponsored.
I HATE AC SO MUCH!!11!!1!!!!!
I already wrote the president and CEO and management to complain with a long rambling angry letter. I'LL NEVER FLY AC AGAIN!!!!!!!!
(I'm assuming that was the reply you were looking for?)
I HATE AC SO MUCH!!11!!1!!!!!
I already wrote the president and CEO and management to complain with a long rambling angry letter. I'LL NEVER FLY AC AGAIN!!!!!!!!
(I'm assuming that was the reply you were looking for?)