Customer appreciation on inaugural flight AC780 SAN-YYZ
Jun 18, 2010, 8:17 pm
#1
Original Poster
Join Date: Feb 2006
Location: YUL
Posts: 2,115
Customer appreciation on inaugural flight AC780 SAN-YYZ
The folks at SAN threw a little party for the passengers of AC780 this morning, to celebrate the first non-stop flight to YYZ (in a while).
AC gave out free neck pillows, Sea World was there handing out little stuffed dolphin toys, and the airport authority had a breakfast baggie for everyone, with a muffin, juice and cereal bar. A sea otter mascot was on hand as well for the photo ops.
On board, about halfway through the flight, the FAs cut up a huge cake and everyone who wanted some got a piece.
All these little gestures were much appreciated, and it was fun to be part of this "inaugural" flight.
(Of course, AC has flown YYZ-SAN in the past, but for now it's all new again. They also just moved to terminal 2 east, to a tiny counter, and all the new staff were being trained. Checkin took quite long as a consequence, but nobody missed their flight.)
AC gave out free neck pillows, Sea World was there handing out little stuffed dolphin toys, and the airport authority had a breakfast baggie for everyone, with a muffin, juice and cereal bar. A sea otter mascot was on hand as well for the photo ops.
On board, about halfway through the flight, the FAs cut up a huge cake and everyone who wanted some got a piece.
All these little gestures were much appreciated, and it was fun to be part of this "inaugural" flight.
(Of course, AC has flown YYZ-SAN in the past, but for now it's all new again. They also just moved to terminal 2 east, to a tiny counter, and all the new staff were being trained. Checkin took quite long as a consequence, but nobody missed their flight.)
Jun 19, 2010, 3:35 am
#2
Join Date: Dec 2004
Location: YYZ
Programs: AC SE MM, Hyatt Globalist, SPG Platinum, hhonors Gold
Posts: 3,434
Cool gesture. I've yet to be an on inaugural flight, but sounds like based on your experience the best thing is to be on the return portion of the flight. I cannot imagine that the send off in Toronto was quite as grand.
Jun 19, 2010, 5:33 am
#3
FlyerTalk Evangelist
Join Date: May 2000
Location: Little dot in Asia
Programs: AA-EP, TK-*G, HL-DM, HY-GLO, MR-LTP
Posts: 25,935
Yeah, wait till the route is cancelled again.
I was on this route quite regular in the mid 2000's... and was sorely sad to see AC cancel it.
So why all the hoopla when it gets reinstated, and not much fanfare for the YVR route?
I was on this route quite regular in the mid 2000's... and was sorely sad to see AC cancel it.
So why all the hoopla when it gets reinstated, and not much fanfare for the YVR route?
Jun 19, 2010, 6:06 am
#4
Join Date: Oct 2006
Location: YUL
Programs: E35K, Delta SM, AM ADV, Priority Club Plat, SPG Plat, MR *S, GR *E, Hyatt GP, AM
Posts: 532
Because don't you remember? Toronto is the center of the Canadian universe.
Jun 19, 2010, 11:57 am
#6
Original Poster
Join Date: Feb 2006
Location: YUL
Posts: 2,115
Still, nice to see some enthusiasm, no?