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Old Sep 11, 2000 | 5:26 pm
  #1  
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CP Plus Missing Flights?

How long does it take Canadian Airlines to credit missing mileage? I'm missing 11,952 from designated AA flights(AA6137, AA6138). Air Canada Aeroplan was speedy when it came to crediting missing miles, but CP seems to take their time..


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NEFlyer
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Old Sep 11, 2000 | 6:38 pm
  #2  
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All I remember was that it took several weeks (about 3 or 4 if memory serves me right) and then it shows up suddenly on one of your monthly statements.

FewMiles..
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Old Sep 12, 2000 | 12:16 am
  #3  
 
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With the coming merger of the AC and CP res. systems shortly, there might be more delays getting your miles posted. I'd suggest getting on the phone quickly to both AA and CP to try to get the credits into your account as soon as possible. After AA leaves the alliance, it may be even more difficult to get your code-share miles posted.

bj-21.

Also see the thread in the AA forums, under Canadian Airlines. bj-21.

[This message has been edited by blackjack-21 (edited 09-12-2000).]
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Old Sep 14, 2000 | 7:23 pm
  #4  
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In July, I had a recent flight posted in two weeks, including snail-mail. It helps if your request is concise, and the documentation is in order. Check your account online instead of waiting for a paper statement to be mailed.
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