Passenger on wrong plane!
#16
Join Date: Apr 2009
Location: Halifax, Nova Scotia
Programs: FOTSG
Posts: 413
When I work the gate here in YYJ there is almost always one or two people that think they are on the 14:00 flight when they are actually on the 15:00 (for example). As we don't have scanners here, I just make sure I double check it is the correct flight number and do a double check that the names do match. That being said, we are still human and mistakes do happen (just like you sometimes give the agent the wrong boarding card).
#17
Join Date: Oct 2008
Location: SIN
Programs: UA Platinum, DL Platinum, AFKL Gold, Qatar Gold
Posts: 895
Anyway, is cabin crew not counting passengers before closing the doors for all flights?? If yes, they would realize there are one or two more passengers...
I can't remember if they count people for every flight.
I can't remember if they count people for every flight.
#18
FlyerTalk Evangelist
Join Date: Mar 2003
Location: Vancouver
Programs: AE
Posts: 10,566
..How is that possible in these days? I know there is just a rapid bp-check at the gate, and apparently nobody collect bp:s, there's no electronical scanning etc. But it doesn't give very much confidence! I consider it a serious security breach that I doubt would happen on European airlines, where all boarding passes are scanned.
Is this common in US/Canada?
Is this common in US/Canada?
#19
Join Date: May 2004
Location: Toronto
Programs: SPG LT Plat, Hilton G,Priorty Club G, AC E
Posts: 2,979
Small planes (CRJ's) so he had skychecked...
I wonder what would have happened if the passenger on the wrong plane would have had luggage? Do they match the number of suitcases with what the passengers on the plane have checked in? Is it btw possible here that if I spend too much time in the lounge for instance, that my suitcases fly if I'm late from the plance (checked in but missed boarding?)
The passenger wanted to go to Montreal, instead of Toronto where the plane he was on was going.
The passenger wanted to go to Montreal, instead of Toronto where the plane he was on was going.
#20
Join Date: Dec 2006
Location: Well within Jazz territory
Programs: AC E
Posts: 951
It's also very easy to board the wrong regional flight if you're not paying attention. The regional Jazz C38 gates at YVR are well-marked, but many a person has lined up to board the Castlegar plane instead of Cranbrook; Kamloops instead of Kelowna. It's even worse in SEA at the Horizon C2 gates, as often the city is not labeled at the door in the 'tunnel' to the planes - generally, the baggage guys query you as you approach ("Kelowna?").
And perhaps that's all an FA needs to do in the doorway - simply ask "Winnipeg?" if there is any possibility of confusion. It may not solve a Rapidair scenario where flights leave every hour for the same destination, but it may minimize the disruptions real and perceived.
#21
Original Poster




Join Date: Aug 2008
Location: Helsinki
Programs: AY Platinum, IHG Gold, Diners
Posts: 1,299
I consider it a security breach as I can have my suitcase with whatever in it on one plane, and me sitting on another plane (yes, they are screened etc). Let's not get started on a discussion about on which side of the pond you are more paranoid...
#22
Join Date: Dec 2006
Location: Well within Jazz territory
Programs: AC E
Posts: 951
I don't understand the logic here. If a bag has passed screening, then it shouldn't be a security threat regardless of which airplane it's on. Airlines ship luggage without their owners every day, whether by unplanned event or as deliberate payload management. In fact, most of the stuff in the hold beneath your feet on any given flight is being transported without an accompanying passenger. CRJs notwithstanding of course.
#23




Join Date: Oct 2009
Location: YXU
Programs: AA LT Gold, Aeroplan 25k, Marriott Titanium (LT Platinum), HH Diamond
Posts: 417
My favourite was a few years ago on a flight from YHZ-YYZ and two people apparantly were assigned the same seat, anyway after some digging they realized that one of them was Mr. "Joe Smith" and the other person was Captain "Joe Smith" and somehow the checkin system ignored the prefix and put their seats as one. I'm sure it wasn't amusing for either of them.. but quite the rare situation (I suspect)!
#25

Join Date: Jun 2008
Location: YYZ
Programs: AC SE
Posts: 310
#26
Join Date: Mar 2008
Posts: 468
i'm surprised not all stations have the scanners....
mind you it seems like 90% of gate agents are afraid of technology and don't use them anyways - that would fix this problem pretty quickly.
what I would like to see is the ID check being done at CATSA rather than at the gate - when I pass security it should be a decompression zone where no one asks me for anything but my boarding pass (and cert!
).
mind you it seems like 90% of gate agents are afraid of technology and don't use them anyways - that would fix this problem pretty quickly.
what I would like to see is the ID check being done at CATSA rather than at the gate - when I pass security it should be a decompression zone where no one asks me for anything but my boarding pass (and cert!
).
#27
Join Date: Feb 2009
Location: YYC
Posts: 495
Can't believe they don't scan all BPs. Scanning catches this stuff instantly.
Simple, screening is not foolproof. This additional measure of "security" relies on the assumption that bad guys won't fly on the plane that they've put bad stuff on. Clearly also not a foolproof assumption. The rule, of course, is that you cannot voluntarily separate yourself from your baggage. But the airline can separate you if circumstances require it.
Simple, screening is not foolproof. This additional measure of "security" relies on the assumption that bad guys won't fly on the plane that they've put bad stuff on. Clearly also not a foolproof assumption. The rule, of course, is that you cannot voluntarily separate yourself from your baggage. But the airline can separate you if circumstances require it.
#28
Join Date: Jul 2008
Location: GVA
Programs: On Sabbatical, BA Bronze
Posts: 588
#30




Join Date: Aug 2009
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