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Old Dec 13, 2009 | 9:38 pm
  #1  
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Priority Contacts

Does anyone know where I can find the Priority Contacts info on the Aeroplan Website.

If I login and click the "Contact Us" it just shows the regular phone numbers. The only other number I can find is the "Erratum! International Priority Contact phone number" in the Top Tier Benefits section

Can anyone point me in the right direction?

Thanks
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Old Dec 13, 2009 | 9:48 pm
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Originally Posted by miramshan
Does anyone know where I can find the Priority Contacts info on the Aeroplan Website.

If I login and click the "Contact Us" it just shows the regular phone numbers. The only other number I can find is the "Erratum! International Priority Contact phone number" in the Top Tier Benefits section

Can anyone point me in the right direction?

Thanks
Uh, didn't it come with your SE kit?
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Old Dec 13, 2009 | 10:07 pm
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under "your profile" there is a link to "lost your aeroplan card" near the lower to middle right side of the screen. Click it and it will bring up the contact info for the SE #.
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Old Dec 13, 2009 | 10:09 pm
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Uh, thanks Captain Obvious, your assistance is greatly appreciated. Why didn't I think of that. Oh, because I am not at home and without card, hence my question.

Is there anyone who is actually able to help and tell me if this info can be found on the website. I am not asking for the numbers, just where they are. I am sure that I have found them on there before.
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Old Dec 13, 2009 | 10:21 pm
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Originally Posted by miramshan
Uh, thanks Captain Obvious, your assistance is greatly appreciated. Why didn't I think of that. Oh, because I am not at home and without card, hence my question.
Uh, my post was valid. If you had simply stated this, then I wouldn't have replied with my valid post. Maybe you didn't know it came with your kit or was on your SE card?
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Old Dec 13, 2009 | 10:22 pm
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After you were logged in, it used to be under Your Aeroplan -> Air Canada Top Tier and then there was a link to priority contacts.

Unfortunately, it appears that they have removed the link for priority contacts, as well as the link for the top tier offers for other partners. I don't have the information on me right now, maybe someone else can send you a PM. Are you looking for the Aeroplan special number, or the Air Canada special number?
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Old Dec 13, 2009 | 10:26 pm
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AS I SAID -

Under "your profile" there is a link to "lost your aeroplan card" near the lower to middle right side of the screen.

Click it and it will bring up the contact info for the SE # in order to resend the card... They can help you with anything else though as it is the SE contact number.
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Old Dec 14, 2009 | 4:34 am
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YYZnomade,sorry for my snarky response last night, it was late, I was tired and was frustrated with the website. Bakersdozen, thanks for the info (my response wasn't directed at you).
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Old Dec 14, 2009 | 8:19 am
  #9  
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I was looking for the same info - to send to a friend who just reached SE and the number that pops up with the method bakersdozen suggests isn't the one I call. Also the email address given is the one from 2007 (If I recall correctly )

It looks like they're in the process of updating the contact info for the new year.
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Old Feb 20, 2010 | 7:06 pm
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Heh, my first year as Elite... and looking forward to using the Priority Contact centre instead of regular customer service... and my first call... I get a busy signal.

Colour me disappointed.
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