Delayed Stroller Compensation
Oct 27, 2022, 12:07 am
#1
Original Poster
Join Date: Feb 2002
Location: YYC
Programs: AC*SE, SPG Plat, National Exec Elite
Posts: 570
Delayed Stroller Compensation
I arrived in LCA with my family yesterday evening but unfortunately based on Air Tag tracking our double stroller was left at LHR. We’ve filed a lost luggage report but I’m wondering what Aegean would consider reasonable expenses for covering a replacement while we wait for it to arrive? I understand that 40€/day is typical for covering standard suitcases where you can purchase single items of clothing while you wait but in this case it is a $500+ stroller that can’t be purchased piece by piece. I asked at the baggage office at LCA but they had no idea. Any advice/experience would be appreciated.
Oct 27, 2022, 6:33 am
#2
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,744
Submit a copy of the invoice for your replacement rental stroller. They should cover the amount actually paid for your rental, rather than paying out some arbitrary compensation amount.