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Picking seats on A3 awards on *A airlines

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Picking seats on A3 awards on *A airlines

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Old Aug 1, 2019, 6:59 am
  #1  
Original Poster
 
Join Date: Apr 2012
Location: Norwich, UK
Programs: IHG Gold
Posts: 309
Picking seats on A3 awards on *A airlines

Hi,
I booked 2 award flights for myself, on Ethiopian (J) and Turkish (Y).
Looking at Manage My Booking on Aegean website, it says "changes not possible".
The Ethiopian website can see the booking, but brings up an Internal Server Error on clicking Select Seats.
The Turkish website doesn't even recognise the PNR...
Any thoughts, or is it a case of phoning? All I want really is a window seat on each flight!
Thanks in advance for any thoughts.

signol
signol is offline  
Old Aug 1, 2019, 7:38 am
  #2  
 
Join Date: Oct 2017
Location: FRA, JFK
Programs: BAEC GGL, A3*S, Bonvoy Gold, HH Gold
Posts: 1,006
Seats must be selected through the operating airline, i.e. ET and TK.
TK uses a different booking system and therefore they have a separate booking code.
If I was you I'd just call ET and ask them to book the seats. Same with TK. TK should be able to do that and provide you with the booking number if you give them your ticket number. But have you tried accessing the booking on the TK website through your ticket number already?

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irishguy28 likes this.
Chiller3333 is offline  
Old Aug 3, 2019, 12:44 pm
  #3  
 
Join Date: Sep 2017
Posts: 271
There are a couple of apps that transform the amadeus PNR to the one that Turkish uses.
But again you can not select seats at TK too.
Chr04 is offline  
Old Aug 4, 2019, 10:11 am
  #4  
 
Join Date: Jul 2019
Posts: 1,321
Both A3 and the operating airline were able (when contacted directly via phone or chat) to reserve my seats for me, when I last booked an award ticket with A3 miles on *A.
DELLAS and signol like this.
giorginho is offline  
Old Aug 5, 2019, 9:55 am
  #5  
 
Join Date: Mar 2012
Location: Ottawa, Ontario
Programs: A3 *G, Marriott Silver, AC, DL
Posts: 29
I had no issues with seat selection for my reward ticket on SQ.
YOWTraveller is offline  
Old Aug 5, 2019, 12:24 pm
  #6  
Carlson Contributor Badge
 
Join Date: Jun 2016
Location: OTP/KRK
Programs: M&M FTL, Miles+Bonus Gold
Posts: 664
no issue on OZ and TP as well
GBobon is offline  
Old Aug 6, 2019, 1:49 am
  #7  
 
Join Date: Jan 2019
Location: VIE/PRG
Programs: FB Platinum, Marriott Platinum Elite
Posts: 1,592
LH F and TG F no problem but a call to the operating airline should solve the problem, at least if you happen to be in the front as Y might be restricted in selections.
747jetter is offline  
Old Aug 6, 2019, 5:08 am
  #8  
Original Poster
 
Join Date: Apr 2012
Location: Norwich, UK
Programs: IHG Gold
Posts: 309
Thanks all. ET were able to allocate 1A and 2A on my flights, via online chat. TK (in Y) have requested I call them, which I will do.

signol
signol is offline  


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