Stolen Miles [Correction of initial posting error?]
Jun 3, 2016, 12:19 pm
#1
Original Poster
Join Date: Oct 2015
Location: FRA
Programs: SPG Platinum, Hhonors Diamond, Marriott Gold, Fairmont Platinum, A3*G, AB OWS (Gold), LH FTL
Posts: 3
Stolen Miles [Correction of initial posting error?]
I'm really confused because there are missing around 2.500 Miles in my account since a few days. I think there have been some mistakes by A3 in the past months (e.g. LH Y domestic is 950 miles, but A3 credited 1.250 miles), but is it okay to change it without any notice?
Any similar experiences?
Any similar experiences?
Jun 3, 2016, 1:54 pm
#2
Join Date: Aug 2010
Location: South Carolina
Programs: A3 *G, Hilton Diamond, Accor Silver
Posts: 218
Same thing happened to my account.
I was credited 1250 miles but apparently should have only received 950 so I'm assuming M&B realized the mistake and adjusted.
My only concern was that I re-qualified for Gold two months ago based on the 1250 credit. When the adjustment was made, I reverted to needing miles to re-qualify. There was no communication from M&B regarding the adjustment.
Good example of why it is important to monitor your account.
Fortunately, I have now officially re-qualified with a flight this week.
I was credited 1250 miles but apparently should have only received 950 so I'm assuming M&B realized the mistake and adjusted.
My only concern was that I re-qualified for Gold two months ago based on the 1250 credit. When the adjustment was made, I reverted to needing miles to re-qualify. There was no communication from M&B regarding the adjustment.
Good example of why it is important to monitor your account.
Fortunately, I have now officially re-qualified with a flight this week.
Jun 3, 2016, 1:58 pm
#3
Original Poster
Join Date: Oct 2015
Location: FRA
Programs: SPG Platinum, Hhonors Diamond, Marriott Gold, Fairmont Platinum, A3*G, AB OWS (Gold), LH FTL
Posts: 3
Thanks for your reply, I would have requalifed with my flight today, but I'm short 2.500 miles now
I don't like their move, it's ok to correct it, but you should tell your customers
I don't like their move, it's ok to correct it, but you should tell your customers
Jun 3, 2016, 8:48 pm
#4
Join Date: Sep 2012
Location: NW London and NW Sydney
Programs: BA Diamond, Hilton Bronze, A3 Diamond, IHG *G
Posts: 6,347
If I unexpectedly requalified based on an error, I would not cancel all my further flights that I had booked in order to requalify properly, so it shouldn't matter
I did a German domestic and received 950, but have another Europe flight which is due 1250 miles and has completely failed to credit despite the connecting flight before and after both crediting in 1 day
Jun 4, 2016, 12:32 am
#5
Join Date: May 2012
Location: GVA
Posts: 188
It may be good service to inform people about the correction. But if you knew you were only due 950 miles, you should not have assumed you were going to requalify with those particular flights
If I unexpectedly requalified based on an error, I would not cancel all my further flights that I had booked in order to requalify properly, so it shouldn't matter
If I unexpectedly requalified based on an error, I would not cancel all my further flights that I had booked in order to requalify properly, so it shouldn't matter
Jun 4, 2016, 3:57 am
#7
Moderator: Aegean Miles+Bonus
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Plat, A3 Gold
Posts: 7,342
Y'all are flying expensive fares to get the 950/1250 miles on Lufthansa! I'm generally happy to get *anything* when flying them 
It's somewhat strange that some people apparently got the correct 950 miles posted, while others got 1250 for domestic flights. A bug with a specific city pair perhaps?
It's somewhat strange that some people apparently got the correct 950 miles posted, while others got 1250 for domestic flights. A bug with a specific city pair perhaps?
Jun 4, 2016, 4:18 am
#8
Join Date: May 2012
Location: GVA
Posts: 188
EDIT: ... in retrospect, let's not derail this thread. I'll just say I agree. :-)
Last edited by witlesspax; Jun 4, 2016 at 4:20 am Reason: Off topic comment
Jun 5, 2016, 6:37 pm
#9
Join Date: Dec 2009
Programs: M&M FTL AEGEAN Gold HH Gold
Posts: 22
I had a similar correction.
FDH-FRA in Z class originally credited as 1250 miles, now down to the correct 1000 miles.
I had some margin, so I'm still requalified for next year.
This route did already last year post with the wrong miles (4 times), but that wasn't touched.
FDH-FRA in Z class originally credited as 1250 miles, now down to the correct 1000 miles.
I had some margin, so I'm still requalified for next year.
This route did already last year post with the wrong miles (4 times), but that wasn't touched.
Jun 5, 2016, 10:37 pm
#10
Join Date: Sep 2012
Location: NW London and NW Sydney
Programs: BA Diamond, Hilton Bronze, A3 Diamond, IHG *G
Posts: 6,347
witlesspax has indicated this is OT and removed his response, but just FYI, my Y shorthauls were connections to longhaul PE (N class) flights, which actually reduced the overall price although adding an extra 3-4 hours each way (of which much was spent in lounges)