New hotel openings 2019
#91
Can't help reading it as "BDSM", but a free vaccination could be another idea. Or perhaps a CT scan. For Platinum members - upgrade to Executive rooms with access to the lounge, where you can have your tonsils removed during happy hour each evening.
#94
#95
Join Date: Jan 2009
Location: Germany
Programs: ALL Platinum
Posts: 128
If you want to search for "Mercure Bregenz City" on Facebook? I did not get a view of the roof top and the third floor as our booked Privilege room was not ready yet. Even on Facebook you will not find any roof top pictures, so I had to trust what I read. Been upgraded to a Junior Suite on second floor. Temperature in sleeping room was a problem as it is currently very hot in that part of Europe, air conditioning not too perfect yet currently and an open window would offer a liaison with certain insects.
#96
Moderator, Turkish Airlines Miles&Smiles & Accor ALL
Join Date: Apr 2009
Location: BRU
Programs: TK*G, Accor ALL Platinum
Posts: 7,588
Grand Mercure Windsor, Bangkok
Grand Mercure Windsor
Accor to Take Over 456-Room Hotel in Bangkok, Thailand
Accor has signed an agreement to manage the 456-room Windsor Suites Hotel on Sukhumvit Soi 20 in Bangkok, Thailand.The hotel will undergo an extensive refurbishment of its public areas, dining outlets and guest rooms at the end of this year to be completed in phases over the next two years.Once complete, the hotel will be rebranded as the Grand Mercure Windsor.
#98
Join Date: May 2018
Location: Paris and around the WW
Programs: AF/KLM Club2000 Ultimate / M&M HON Circle / ALL Diamond / Hertz President Circle
Posts: 1,040
A few pictures of the So Sofitel in La Habana that is supposed to open before end of year.
Location is good and the view is going to be really nice !
Quite frustrated not having been able to test it while here
Location is good and the view is going to be really nice !
Quite frustrated not having been able to test it while here
#99
Join Date: May 2018
Location: Paris and around the WW
Programs: AF/KLM Club2000 Ultimate / M&M HON Circle / ALL Diamond / Hertz President Circle
Posts: 1,040
I was supposed to be in the new Sofitel in Mexico City on Sept 15th
Goldorak was expecting an extensive review
I am quite pissed as I just received an email from the GM telling me that my reservation is cancelled because the hotel won't be opened before Oct 1st while it was supposed to open on Sept 1st.
obviously, 15 days before, the alternative hotels such as 4 seasons where I used to stay are super expensive now...
I am staying every 10 days in an Accor hotel and I am already diamond with the new ALL program and I'm super surprised that they do not provide me any alternative rather than just asking me to find a new hotel...
just asked the GM to book me 4 seasons hotel with same room level directly but I'm doubtful they would do it... and not any single alternative with Accor in Mexico City.
Any past experience with that kind of issues ?
Thanks
Goldorak was expecting an extensive review
I am quite pissed as I just received an email from the GM telling me that my reservation is cancelled because the hotel won't be opened before Oct 1st while it was supposed to open on Sept 1st.
obviously, 15 days before, the alternative hotels such as 4 seasons where I used to stay are super expensive now...
I am staying every 10 days in an Accor hotel and I am already diamond with the new ALL program and I'm super surprised that they do not provide me any alternative rather than just asking me to find a new hotel...
just asked the GM to book me 4 seasons hotel with same room level directly but I'm doubtful they would do it... and not any single alternative with Accor in Mexico City.
Any past experience with that kind of issues ?
Thanks
#100
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,927
You are already forgiven
No personal experience, but I would expect as you that they should take care of finding you a solution in an equivalent hotel. But, legally-speaking, I don’t think they have any obligation.
I am staying every 10 days in an Accor hotel and I am already diamond with the new ALL program and I'm super surprised that they do not provide me any alternative rather than just asking me to find a new hotel...
just asked the GM to book me 4 seasons hotel with same room level directly but I'm doubtful they would do it... and not any single alternative with Accor in Mexico City.
Any past experience with that kind of issues ?
just asked the GM to book me 4 seasons hotel with same room level directly but I'm doubtful they would do it... and not any single alternative with Accor in Mexico City.
Any past experience with that kind of issues ?
#101
#102
Join Date: Jul 2014
Location: Saint Brieuc
Programs: HHonors, Accorhotel Platinium, Nordic Choice Platinium
Posts: 967
I was supposed to be in the new Sofitel in Mexico City on Sept 15th
Goldorak was expecting an extensive review
I am quite pissed as I just received an email from the GM telling me that my reservation is cancelled because the hotel won't be opened before Oct 1st while it was supposed to open on Sept 1st.
obviously, 15 days before, the alternative hotels such as 4 seasons where I used to stay are super expensive now...
I am staying every 10 days in an Accor hotel and I am already diamond with the new ALL program and I'm super surprised that they do not provide me any alternative rather than just asking me to find a new hotel...
just asked the GM to book me 4 seasons hotel with same room level directly but I'm doubtful they would do it... and not any single alternative with Accor in Mexico City.
Any past experience with that kind of issues ?
Thanks
Goldorak was expecting an extensive review
I am quite pissed as I just received an email from the GM telling me that my reservation is cancelled because the hotel won't be opened before Oct 1st while it was supposed to open on Sept 1st.
obviously, 15 days before, the alternative hotels such as 4 seasons where I used to stay are super expensive now...
I am staying every 10 days in an Accor hotel and I am already diamond with the new ALL program and I'm super surprised that they do not provide me any alternative rather than just asking me to find a new hotel...
just asked the GM to book me 4 seasons hotel with same room level directly but I'm doubtful they would do it... and not any single alternative with Accor in Mexico City.
Any past experience with that kind of issues ?
Thanks
21. Relocation
In the event that the chosen hotel is not available, or in cases of force majeure, the hotel reserves the possibility of accommodating the customer totally or partially in a hotel of equivalent category for the same type of services. Any additional cost of the room, transport between the two hotels or telephone calls remain the responsibility of the chosen hotel.
https://www.accorhotels.com/booking/...s.en.shtml#s21
#103
Join Date: May 2018
Location: Paris and around the WW
Programs: AF/KLM Club2000 Ultimate / M&M HON Circle / ALL Diamond / Hertz President Circle
Posts: 1,040
A quick update after my post yesterday as I just landed in Paris.
After my email to the GM, I got an almost immediate feedback from him telling me that he was going to try to find a solution with 4 Seasons directly so I would not be impacted in terms of room level. I should get a feedback from him within 48 hours.
He also told me to keep him informed about my next trip in Mexico so he could make my stay in Sofitel perfect.
Very professional so far, let's wait and see what will be the outcome will keep you guys updated and thanks for your feedbacks
After my email to the GM, I got an almost immediate feedback from him telling me that he was going to try to find a solution with 4 Seasons directly so I would not be impacted in terms of room level. I should get a feedback from him within 48 hours.
He also told me to keep him informed about my next trip in Mexico so he could make my stay in Sofitel perfect.
Very professional so far, let's wait and see what will be the outcome will keep you guys updated and thanks for your feedbacks
#104
Join Date: May 2018
Location: Paris and around the WW
Programs: AF/KLM Club2000 Ultimate / M&M HON Circle / ALL Diamond / Hertz President Circle
Posts: 1,040
Here are some updates
Just received from the GM a booking confirmation for 4 Seasons.
Unfortunately, this is not the same room level as I now have a basic room while I booked a luxury room in Sofitel (right before Suite).
Not sure if I can do anything about it as booking has already been done...
Nice to see that they have been reactive to find a solution but they could have been more generous on room level !
Just received from the GM a booking confirmation for 4 Seasons.
Unfortunately, this is not the same room level as I now have a basic room while I booked a luxury room in Sofitel (right before Suite).
Not sure if I can do anything about it as booking has already been done...
Nice to see that they have been reactive to find a solution but they could have been more generous on room level !
#105
Join Date: Jun 2007
Location: ASIA
Programs: TK Elite, ALL Plus Diamond, Marriott Platinum, Hertz PC
Posts: 3,530
The Mercure Batavia, Jakarta has recently opened up.
I drove past last week.
This property brings back many old memories. I stayed here as a teen when I worked for the family business when it was a The Omni Batavia. It has a gorgeous stained glass window spanning several floors. During the riots that stained glass was quite damaged.
The hotel used to house the largest illegal casino in Jakarta too.
There was a nightclub next door that was one of the hottest and darkest places during its time.
Memories..
The old Kota area is slowly being redeveloped. Still so much history around there.
I drove past last week.
This property brings back many old memories. I stayed here as a teen when I worked for the family business when it was a The Omni Batavia. It has a gorgeous stained glass window spanning several floors. During the riots that stained glass was quite damaged.
The hotel used to house the largest illegal casino in Jakarta too.
There was a nightclub next door that was one of the hottest and darkest places during its time.
Memories..
The old Kota area is slowly being redeveloped. Still so much history around there.