Accorhotels websites inconsistencies, scams, bugs and…I don’t know what else…
Apr 18, 2019, 7:46 am
#586
Join Date: Oct 2016
Programs: Accor, Qantas Frequent Flyer, Virgin Velocity
Posts: 570
I would suggest contacting the hotel directly regarding the first issue.
Apr 22, 2019, 11:40 pm
#587
Join Date: Mar 2019
Posts: 25
"Where do you travel?"
Well sir, I travel all over the world. But since I am trying to make a reservation I'll tell you where I would like to book.
I mean, c'mon people, issues with website localization was 2 decades ago. Now you just seem like idiots.
Well sir, I travel all over the world. But since I am trying to make a reservation I'll tell you where I would like to book.
I mean, c'mon people, issues with website localization was 2 decades ago. Now you just seem like idiots.
Apr 27, 2019, 8:48 am
#588
Moderator: SAS
Join Date: Feb 2018
Location: BLL & CPH & ZRH
Programs: LX, SK EBD (*G)
Posts: 3,152
UGH. First I can't log in on the different browsers like firefox or chrome (for which I have received a support request email thanks to Amy) and now my account is locked. Again.
The last time I had this message was just after the merger and only due to a freind in the old FPC Moncton support staff I had my account unlocked 2 months later (they had to create a seperate account and transfer everythign manually). I'm having flashbacks to it right now.
Apr 27, 2019, 9:01 am
#589
Moderator: SAS
Join Date: Feb 2018
Location: BLL & CPH & ZRH
Programs: LX, SK EBD (*G)
Posts: 3,152
And now that I have had to reset my account after logging in it obviously asks me to join their loyality program and get 10% off and sign up now. While being logged in on the website of their loyality program. facepalm
Apr 28, 2019, 12:40 am
#590
Join Date: Mar 2019
Posts: 25
Yep, I run into this kind of problem all the time. Makes me wonder how many people move on and book elsewhere. Look the check-in person in the eye and mention all the problems. Their knowing look will tell you everything. But be kind. It's not their fault.
May 1, 2019, 3:23 am
#591
Join Date: Dec 2014
Programs: Flying Blue Gold, Accor Gold, Hilton Diamond, IHG Spire
Posts: 184
May 15, 2019, 1:15 am
#592
Moderator: SAS
Join Date: Feb 2018
Location: BLL & CPH & ZRH
Programs: LX, SK EBD (*G)
Posts: 3,152
This restored some hope for the program in me...
Jun 1, 2019, 3:29 am
#594
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,927
Looking at pictures of Pullman Tokyo Tamachi on AccorHotels website, it is interesting to note that the last picture displayed is a picture of...Pullman G Bangkok (the ex-Sofitel Silom). 
but as you can see, everything is fine because it is written “strictly non binding”
but as you can see, everything is fine because it is written “strictly non binding”
Last edited by Goldorak; Jun 1, 2019 at 3:41 am
Jun 2, 2019, 4:12 am
#595
Join Date: Feb 2018
Programs: Bonvoy :Ambassador , ALL :Diamond, Skywards :Silver, Krisflyer :Silver
Posts: 2,808
Jun 2, 2019, 9:33 am
#599
Join Date: Feb 2018
Programs: Bonvoy :Ambassador , ALL :Diamond, Skywards :Silver, Krisflyer :Silver
Posts: 2,808
Perhaps this is the update about Accor Live Limitless
Accor made its member living a limitless options for their hotel as they now can choose any brands. No longer bound by Accor properties
Accor made its member living a limitless options for their hotel as they now can choose any brands. No longer bound by Accor properties
Jun 2, 2019, 11:49 am
#600
Join Date: Jan 2014
Posts: 3
Accor login issues have been a bug bear nowfor months, not only did they failto infrm of "locking down" access rights on my Accor Le Club Platinum account, they made me sentproof of ID to unlock after a further PW change. Since this change, half the Accor apps (i got phone and pad) were logged in on teh old PW (and would notlet me change it). Having now reset all accounts, I cant get into any account as the new PW fails everytime I try to re-enter it on the website or app. As a frequent traveller and booker, this is absolutey frustrating. In consequence, I have now had to reset the PW several times, so far s taht now I dont event get a reset link.
As Le Club Platinum status is pretty worthless, there is no way to get help - as even tehwebportalcontact link canonlybe used onceyou are signed in. Unlike with other premium loyalty programs, there is nodedicated Platinum service so, I will just have to take busienss away from this ever enlarging but less caring hotel (mis-)management programme. Instead of adding endless hotels, start getting your systems aligned and cleaned up.
As Le Club Platinum status is pretty worthless, there is no way to get help - as even tehwebportalcontact link canonlybe used onceyou are signed in. Unlike with other premium loyalty programs, there is nodedicated Platinum service so, I will just have to take busienss away from this ever enlarging but less caring hotel (mis-)management programme. Instead of adding endless hotels, start getting your systems aligned and cleaned up.