The Fairmont Kea Lani, Maui
#751
Join Date: Dec 2009
Location: Canada
Posts: 20
Does any one have an idea of late check out times offered to Platinum members? Fairmont Orchid offered 7pm check out on my visit last year. I was wondering if Kea Lani would offer similar, or are are they generally firm with 2pm times?
#752
Join Date: May 2001
Location: Vancouver, BC, Canada
Programs: AC SE100K MM, Bonvoy Lifetime Titanium, Accor Diamond, National Emerald Club Exec Elite
Posts: 1,085
I’ve always been offered as late as I want, but that was before the Accor merger so who knows. Last year they gave me 9pm when I had an 11pm flight. Could be because I’ve been going there for 15+ years though.
I’ll be there tomorrow so will try to remember to ask for you what they are generally offering these days.
I’ll be there tomorrow so will try to remember to ask for you what they are generally offering these days.
#753
Join Date: Dec 2009
Location: Canada
Posts: 20
I’ve always been offered as late as I want, but that was before the Accor merger so who knows. Last year they gave me 9pm when I had an 11pm flight. Could be because I’ve been going there for 15+ years though.
I’ll be there tomorrow so will try to remember to ask for you what they are generally offering these days.
I’ll be there tomorrow so will try to remember to ask for you what they are generally offering these days.
#754
Join Date: May 2001
Location: Vancouver, BC, Canada
Programs: AC SE100K MM, Bonvoy Lifetime Titanium, Accor Diamond, National Emerald Club Exec Elite
Posts: 1,085
I asked for you this afternoon when I checked in. The way late checkouts are handles has indeed changed here. The basic change, I was told, is that they can no longer guarantee late checkout. It comes down to making the request on the last day and if the room isn’t booked or the incoming guest will be arriving late, they’ll be happy to do it. She said that there has been no change to the time they will give you if the room is available. So, if the room is available, they’ll be happy to still give 5pm or even later for those with late flights. The difference is that the room is less likely to be available. In the past, when they would guarantee a late checkout, they would not assign that room to an incoming guest whenever possible. Now, that isn’t taken into consideration when assigning rooms.
#756
Join Date: Jan 2015
Posts: 155
Considering this property or the Andaz for a honeymoon trip next September on an FHR rate. Any experience here booking with an FHR rate? Should I expect an upgrade? Anything else? Hard to gauge considering they are all suites, but would prefer oceanview for honeymoon.
#759
FlyerTalk Evangelist
Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,874
- several restaurants are open; focus on outdoor dining
- expanded room delivery & take-out options (Ko take-out lunch option)
- excellent cleaning / safety protocols in place
- masks must be worn in all indoor public places
#760
Join Date: Sep 1999
Location: SF Bay Area
Programs: UA 1K MM, Accor Plat, Htz PC, Natl ExEm, other random status
Posts: 2,876
Any recent updates? We have reservations for July, but my wife has qualms about going because she's not convinced it will be up to traditional levels of fun.
#761
Join Date: May 2012
Location: SF Bay Area, CA
Programs: Amtrak Select Executive, Hertz PC, National EE, IC Diamond Ambassador, ALL Gold, Hyatt Disc
Posts: 531
I am currently on property for a few more hours should you have any specific questions. I'll report back with some of the basics after I experience the breakfast and some of the other resort amenities.
#762
Join Date: Sep 1999
Location: SF Bay Area
Programs: UA 1K MM, Accor Plat, Htz PC, Natl ExEm, other random status
Posts: 2,876
Any experience with cabana rentals at the main (non-adult exclusive) pool?
Enjoy!!!