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How to get a points refund

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Old Nov 19, 2022 | 2:51 pm
  #1  
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How to get a points refund

Hi all,

I recently cancelled a refundable booking, having spent 2000 points.

It's been over a week since I've cancelled, and still nothing. I also couldn't find any way to contact Accor either...

All help welcome!
ILikePancakes is offline  
Old Nov 19, 2022 | 2:53 pm
  #2  
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Originally Posted by ILikePancakes
Hi all,

I recently cancelled a refundable booking, having spent 2000 points.

It's been over a week since I've cancelled, and still nothing. I also couldn't find any way to contact Accor either...

All help welcome!
You can try emailing: [email protected]

I was just charged for a canceled reservation and sent a complaint to them....
zebranz is offline  
Old Nov 19, 2022 | 11:54 pm
  #3  
Original Poster
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5 Years on Site
 
Join Date: Mar 2017
Programs: BAEC Bronze
Posts: 415
Thank you!
ILikePancakes is offline  


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