Online check-in & cancellation period - help please
Apr 7, 2022, 8:28 pm
#1
Original Poster
Join Date: Apr 2022
Posts: 1
Online check-in & cancellation period - help please
Hi,
I have a booking at Pullman which is cancellable until 18:00 on the day via Accor. Two days prior to it I've had the option to check-in online.
I've stayed at this hotel before and had an awful experience so I'm keen to see the room before I take it. However, when I spoke to their accor representative at the hotel they encouraged me to check-in online and request a room on certain floors, which they said are the best rooms. However, will checking in online cancel my option to cancel the booking till 18:00 on the day? I can't find any guidance online.
Thanks!
I have a booking at Pullman which is cancellable until 18:00 on the day via Accor. Two days prior to it I've had the option to check-in online.
I've stayed at this hotel before and had an awful experience so I'm keen to see the room before I take it. However, when I spoke to their accor representative at the hotel they encouraged me to check-in online and request a room on certain floors, which they said are the best rooms. However, will checking in online cancel my option to cancel the booking till 18:00 on the day? I can't find any guidance online.
Thanks!
Apr 7, 2022, 10:27 pm
#2
Moderator, Turkish Airlines Miles&Smiles & Accor ALL
Join Date: Apr 2009
Location: BRU
Programs: TK*G, Accor ALL Platinum
Posts: 7,592
Welcome to FT and the Accor ALL forum.
Frankly I do not know, but I would not do an online check, just in case you decide to cancel and the hotel starts to quibble and claim that it is now too late. Personally I find the online check in a complete waste of time.
Frankly I do not know, but I would not do an online check, just in case you decide to cancel and the hotel starts to quibble and claim that it is now too late. Personally I find the online check in a complete waste of time.
Apr 7, 2022, 11:34 pm
#3
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,940
I totally agree with Starflyergold. If you have some chances to cancel the booking, do not check-in online. It's useless anyway.
And welcome to Flyertalk
And welcome to Flyertalk
Apr 8, 2022, 12:58 am
#4
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,337
check in online is a joke as you have to get the key at the reception and have to wait in queue anyway....have never seen a faster queue for guests, who have already checked in online and many hotels have also no faster desk for ALL members anymore