Diamond/Platinum/Gold Welcome Amenities at Accor Hotels (2020)
Jan 1, 2020, 5:18 am
#5
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 22,295
Mercure St Malo Balmoral
Mercure St Malo Balmoral
This is 2019 as a Platinum guest, as the stay started in 2019. 3 little pots of honey.
This is 2019 as a Platinum guest, as the stay started in 2019. 3 little pots of honey.
Jan 1, 2020, 5:27 pm
#6
Join Date: Nov 2013
Programs: LeClubAccorhotels Platinum, M&M FTL
Posts: 578
Fragonard perfumed soap (c.a. EUR 5 at Fragonard's airport store) at Novotel Monte Carlo, Dec 27:
(photo stolen from the Internet as I forgot to actually photograph it)
A grand total of nothing at Moevenpick Zurich Airport and Ibis Zurich City West.
(photo stolen from the Internet as I forgot to actually photograph it)
A grand total of nothing at Moevenpick Zurich Airport and Ibis Zurich City West.
Jan 1, 2020, 6:18 pm
#7
Join Date: Dec 2016
Location: Southeast Asia
Posts: 264
Personally I am very happy with Welcome Amenities which are somewhat long lasting and do not need to be consumed in a day or two. If flying, then small bottles if bottles are involved.
The three bottles of honey and bar of soap above would be useful for me.
Some useful things cannot be photographed and are not really Amenities.
I have been struggling with (outsourced) laundry service in the little Mercure I am using for a long stay. But now they have assigned an extremely competent Housekeeping Supervisor to pick up and deliver my laundry perfectly after a lot of hassles and mistakes with the previous standard service. This makes my life here much easier.
One week ago at Christmas (while still Platinum, not yet Diamond) the hotel restaurant delivered a Christmas Eve dinner and then a Christmas Day dinner to my room. Then a couple of days later received a Happy New Year piece of cake and message.
It is still my guess that the value of Diamond will be in (photographed) surprises appropriate to brand standards and room rates, and (non-photographed) better/smoother service when things go wrong ... non posting of points or whatever.
By the way, I was very impressed to read that Amy was able to fix incorrect posting of points by four hotels for one FTer. That is very useful to know. Well done, Amy !
The three bottles of honey and bar of soap above would be useful for me.
Some useful things cannot be photographed and are not really Amenities.
I have been struggling with (outsourced) laundry service in the little Mercure I am using for a long stay. But now they have assigned an extremely competent Housekeeping Supervisor to pick up and deliver my laundry perfectly after a lot of hassles and mistakes with the previous standard service. This makes my life here much easier.
One week ago at Christmas (while still Platinum, not yet Diamond) the hotel restaurant delivered a Christmas Eve dinner and then a Christmas Day dinner to my room. Then a couple of days later received a Happy New Year piece of cake and message.
It is still my guess that the value of Diamond will be in (photographed) surprises appropriate to brand standards and room rates, and (non-photographed) better/smoother service when things go wrong ... non posting of points or whatever.
By the way, I was very impressed to read that Amy was able to fix incorrect posting of points by four hotels for one FTer. That is very useful to know. Well done, Amy !
Jan 3, 2020, 1:43 pm
#11
Join Date: Oct 2016
Posts: 257
MGallery - Hotel Mondial am Dom Cologne
Status: Gold
A pack of chips that expiring on the day of my arrival LOL what if I arrive after midnight
At least they also gave me the code of premium Wi-Fi which is officially to be Platinum/ above benefit
Status: Gold
A pack of chips that expiring on the day of my arrival LOL what if I arrive after midnight
At least they also gave me the code of premium Wi-Fi which is officially to be Platinum/ above benefit
Jan 5, 2020, 8:00 am
#13
Join Date: Nov 2012
Location: Rhineland-Palatinate
Programs: *A Gold (A3), HHonor Gold
Posts: 5,815
Guess someone found it in the bar and wondered what to do with a nearly expired bag of chips. I would have send this back with a clear expression of my disappointment.
Jan 5, 2020, 3:23 pm
#14
Join Date: Feb 2000
Location: NJ
Programs: UA LTG, AA LTG, Bonvoy LTP, IHG Plat, LHW Sterling
Posts: 2,423
Sofitel Philadelphia
Upgraded to a base level suite as Platinum guest.
Not many of them, but berries were good. The mini cakes were also tasty.
Upgraded to a base level suite as Platinum guest.
Not many of them, but berries were good. The mini cakes were also tasty.
Last edited by schriste; Jan 5, 2020 at 7:03 pm
Jan 6, 2020, 10:28 pm
#15
Join Date: Feb 2011
Posts: 15
Fruit platter at Novotel Montréal Airport hotel
Also received breakfast vouchers for the duration of my (weekday) stay. I thought this was interesting since I do not recall booking a breakfast included rate, and these vouchers were not provided in the past.
I am hoping that the hotel has decided to provide all Diamond members with breakfast for the length of the stay without any weekday/ weekend differentiation. The breakfast is much appreciated, and I do think that the current official ALL benefit for breakfast is a bit of a “slap in the face” for loyal members.
Will report back once I have a larger sample size from future stays.
Also received breakfast vouchers for the duration of my (weekday) stay. I thought this was interesting since I do not recall booking a breakfast included rate, and these vouchers were not provided in the past.
I am hoping that the hotel has decided to provide all Diamond members with breakfast for the length of the stay without any weekday/ weekend differentiation. The breakfast is much appreciated, and I do think that the current official ALL benefit for breakfast is a bit of a “slap in the face” for loyal members.
Will report back once I have a larger sample size from future stays.