Status benefits if booking through travel website?
Jan 30, 2019, 6:24 am
#1
FlyerTalk Evangelist
Original Poster
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780
Status benefits if booking through travel website?
Will Accor hotels honour your status and provide benefits if your booking was made through a online travel agent (eg trip.com or expedia)?
Jan 30, 2019, 6:47 am
#2
Join Date: Sep 2015
Programs: Accor Platinum, IHG DA
Posts: 664
Answer is no.
7.1. Reservation channels eligible for Points
Only stays booked at eligible rates via AccorHotels distribution channels (AccorHotels internet sites, AccorHotels reservation centre, hotels) and traditional travel agencies using a GDS (Global Distribution System) connected automatically to the AccorHotels reservation centre, entitle the Member to earn Points.
Eligible stays therefore specifically do not include stays booked via a reseller, tour operator or third-party online travel agent (such as Expedia.com, Booking.com, etc.). These stays do not enable the Member to earn Points or to collect Eligible Nights to obtain a Status
9. BENEFITS AND SERVICES OFFERED TO MEMBERS
9.1 Programme Benefits and services applicable to all Members
These benefits are offered on the condition that the Member’s stay is eligible to earn Points, with the exception of Day Use bookings as defined herein.
These benefits are described more fully in the “Benefits and status” section of the AccorHotels.com website.
https://www.accorhotels.com/leclub/l...tions.en.shtml
7.1. Reservation channels eligible for Points
Only stays booked at eligible rates via AccorHotels distribution channels (AccorHotels internet sites, AccorHotels reservation centre, hotels) and traditional travel agencies using a GDS (Global Distribution System) connected automatically to the AccorHotels reservation centre, entitle the Member to earn Points.
Eligible stays therefore specifically do not include stays booked via a reseller, tour operator or third-party online travel agent (such as Expedia.com, Booking.com, etc.). These stays do not enable the Member to earn Points or to collect Eligible Nights to obtain a Status
9. BENEFITS AND SERVICES OFFERED TO MEMBERS
9.1 Programme Benefits and services applicable to all Members
These benefits are offered on the condition that the Member’s stay is eligible to earn Points, with the exception of Day Use bookings as defined herein.
These benefits are described more fully in the “Benefits and status” section of the AccorHotels.com website.
https://www.accorhotels.com/leclub/l...tions.en.shtml
Jan 30, 2019, 2:07 pm
#3
Join Date: Mar 2017
Location: Spain
Programs: ALL Plat, HH Gold, Marriott GE
Posts: 1,142
Agree 99.9% no
- but there is always a very small chance you may get something ( maybe a better room type or something like that ) if you e mail the hotel with your status and membership number.
good luck - it really depends on the hotel.
- but there is always a very small chance you may get something ( maybe a better room type or something like that ) if you e mail the hotel with your status and membership number.
good luck - it really depends on the hotel.
Jan 30, 2019, 3:03 pm
#4
Join Date: Mar 2016
Location: MEL
Programs: QF GA NZ WN. Accor+ Bonvoy IHC
Posts: 250
Don’t forget Accor has a best price guarantee. Also don’t forget sometimes resellers don’t show taxes or expect that some local taxes get collected at the hotel. If it’s a price thing I’d enact the price guarantee.
https://www.accorhotels.com/best-pri...index.en.shtml
https://www.accorhotels.com/best-pri...index.en.shtml
Jan 30, 2019, 4:58 pm
#5
FlyerTalk Evangelist
Original Poster
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780
Don’t forget Accor has a best price guarantee. Also don’t forget sometimes resellers don’t show taxes or expect that some local taxes get collected at the hotel. If it’s a price thing I’d enact the price guarantee.
https://www.accorhotels.com/best-pri...index.en.shtml
https://www.accorhotels.com/best-pri...index.en.shtml
Thanks all for the responses.