Review Novotel Seoul Ambassador Gangnam

Old Mar 9, 2010, 12:39 pm
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Novotel Seoul Ambassador Gangnam

I'll be going with a friend to Seoul in the first week of May. Neither of us have been before, so we'll be going to a lot of tourist sites and such. Right now, this hotel is around $80 USD/night. Does anyone have any opinions on it? Location? etc.

Thanks!
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Old Mar 10, 2010, 3:53 pm
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Also booked the Novotel Gangnam in May. Location is on the South bank of the Han river, which tends to be less touristic and more business oriented. You might be more interested in the Ibis Myeongdong for sight seeing...
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Old Mar 13, 2010, 2:25 am
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Thanks for the advice...I unfortunately got distracted and ended up missing the 3 day sale that has been going on.
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Old Mar 15, 2010, 5:14 am
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Originally Posted by glenny84
Thanks for the advice...I unfortunately got distracted and ended up missing the 3 day sale that has been going on.
A bit OT: I stayed at the Intercontinental Grand COEX (I know it's not Accor) for 10 days in October and it was fab. The COEX mall is amazing and you're right on top of the subway which is brilliant. Loads of stuff to do in the area (restaurants, temples / shrines etc) ^ Also, the KAL bus will take you to the hotel as well from ICN which is really good value for money, and especially if you buy the tickets on a KE flights ^

Stay clear of Itaewon at any cost...

Last edited by Cupart; Mar 15, 2010 at 5:25 am
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Old Aug 22, 2015, 1:41 pm
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Smile Review Novotel Seoul Ambassador Gangnam

Novotel Ambassador Gangnam

Map| 1 Review | 100% Recommended

Novotel Ambassador Gangnam

130, Bongeunsa-ro, Gangnam-gu Seoul, KR 135-080

Review Novotel Seoul Ambassador Gangnam (24 Photos)

Novotel Ambassador Gangnam

Review Novotel Seoul Ambassador Gangnam

This was my 2nd stay in this great hotel. I enjoyed the 1st (2 years ago), but liked this one even better as the hotel has been renovated in between. It has received a certificate of excellence 2015 from TripAdvisor. I choose this one when I go to Seoul, as it is close to my local offices.



Location

It is located in the vibrant area of Gangnam, adjacent to the Ritz Carlton. It has a club lounge which has been extended with the renovation and I will give more details about it (+ pics) in the lounge thread (seehere).

Check In

A few days before stay, I had requested by e-mail an early check-in (9 am) which was granted without problem. When I arrived, I mentionned to the doorman who was bringing me to the front desk with my luggage that I was Platinum and so if we could go to the lounge. As soon as I had said the magic word platinum , we turned right to the elevators and within seconds, we were in the lounge (16th floor) where I was immediately greeted by my name (I have to say I was speechless !). Check-in was rapid. A letter explaining the Plat benefits was given (see picture : includes lounge access of course, 5 mini-bar items per day and 10% reduction on F&B outside room service). Drink voucher was given.

Room

I had booked a Premier Executive room and when I arrived in my room, I thought oh BTW, she didn’t mention any upgrade . The room was very nice for a Novotel and I liked it (see pictures below) but before doing any de-packing, I immediately went on-line and saw that the upper category (suite Premier) was available. So back to the lounge to ask, she checked and confirmed I can be upgraded and apologized for not having done it immediately (she told me that it was because I requested an early check-in and that they favored that versus the upgrade because they were not sure the suite would be available at that time. But as I arrived finally around 10:30, the suite was ready). My stuff was moved within minutes by the staff to the new room. And I was very happy with it. As I stayed 3 nights, I had time to enjoy it.

Pictures of the Premier Executive room













Pictures of the Premier Suite
The 1st room has independent toilets. The main bathroom has toilets, shower and bath tub. Bathrobe and slippers are provided. Plenty of storage place. Mini-bar and Nespresso machine (2 free capsules per day and not per stay as in Pullman Phuket Naithon beach !), a bluetooth speaker, 2 TVs.



























Look at the phone charger device placed on the bed side table. To all hotels : please put this everywhere !!!



View from the Suite :

Dining

One of the rare negative thing I have to say for this review is that they do not serve breakfast anymore in the lounge. So you have to go to the main BF restaurant on the 2nd floor. Very good buffet with a large choice.

Service

All staff with whom I had interaction was great and ready to help.

Overall

So, in summary, an excellent Accor hotel in Seoul which I recommend, if the location in Gangnam is suitable for your needs. Give me plenty of Novotels like this one !

Review Novotel Seoul Ambassador Gangnam

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Last edited by Goldorak; Aug 22, 2015 at 2:13 pm
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Old Aug 23, 2015, 6:11 am
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Thank you for this interesting review Goldorak. I was at the lobby in May, and noted how it had a different feel from most other Novotels. The different feel was most welcome.
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Old Aug 23, 2015, 8:51 am
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Review Novotel Seoul Ambassador Gangnam

This is one of my favourite Novotels as well simply because it's quite a departure from the cookie cutter Novotels one has come to expect in Asia. The Japanese restaurant is actually better than the one at Ritz Carlton next door. The breakfast is one of the most impressive for a Novotel. The bar is a lot of fun with the Filipino band on. The facilities are superb, try soaking in the outdoor jacuzzi sipping a beer in Seoul's autumn. Nice. And the Korean sauna! They even have a golf turf for practicing the swings. Good to know that they have updated the rooms. A very good hotel for Accor to manage.

Last edited by RJ77; Aug 25, 2015 at 12:23 am
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Old Aug 24, 2015, 2:55 pm
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Originally Posted by RJ77
This is one of my favourite Novotels as well simply because it's quite a departure from the cookie cutter Novotels one has come to expect in Asia. The Japanese restaurant is actually better than the one at Ritz Carlton next door. The breakfast is one of the most impressive for a Novotel. The bar is a lot of fun with the Filipino band on. The facilities are superb, try soaking in the outdoor jacuzzi sipping a bear in Seoul's autumn. Nice. And the Korean sauna! They even have a golf turf for practicing the swings. Good to know that they have updated the rooms. A very good hotel for Accor to manage.
Ah ah so I have to return to try all those
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Old Nov 28, 2018, 4:19 pm
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anyone been here in the last 2 years ?
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Old May 1, 2023, 12:15 pm
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Return to Korea post Covid : Novotel Ambassador Seoul Gangnam

Novotel Ambassador Seoul Gangnam

1 Review | 100% Recommended

Novotel Ambassador Seoul Gangnam

130 Bongeunsa ro, Gangnam gu Seoul, KR 06124

Return to Korea post Covid : Novotel Ambassador Seoul Gangnam (14 Photos)

Novotel Ambassador Seoul Gangnam

This was a business stay for 4 nights. Third stay there but the last one was in 2015…Overall stay was good but a big disappointment about the club lounge (see below for more details).

The hotel has not changed at all since my last stay and everything is still in very good conditions after the 2014-2015 renovation and the covid period. The hotel was very busy when I was there (in March).

Room

I booked a Deluxe room and was upgraded to Executive Room on the Executive floor, close to the lounge entrance. The room decoration is quite pleasant compared to standards European Novotels. Atmosphere is much warmer. Room amenities included bathrobe, slippers, espresso machine. 

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Welcome amenity and note :

IMG_0190.jpegIMG_0191.jpeg

Service

the hotel has a robot in the main lobby, for in-room deliveries. Welcome to Asia ! I saw it in operations when I was there.

IMG_0188.jpegIMG_0189.jpeg

Dining

The disappointment came from the lounge : it still exists but is basically useless. There is no service at all, even in the evening. The lounge is unmanned most of the time. There is a note at the welcome desk to pick-up the phone in case of any question and need. The breakfast is taken at the main restaurant on 1st floor and happy hour cocktail time is served at the main bar on ground floor (from 17:00 to 19:00), but nobody explained that to me neither at check-in, nor at the bar when I signed a check for a drink (and there was no sign at all at the bar mentioning this). In fact, I discovered the happy hour thing at the bar on the note I was given at check-in, but it was the last day and too late to benefit from it. Drink voucher can be used at this bar for the usual drinks.

IMG_0373.jpeg

The breakfast buffet offers a large choice of good quality items. Free Diamond breakfast was well respected, and it’s a valuable benefit when you see how much they charge for this (55,000 KRW = 37 € !!).

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Another weak point is that dinner service ends at 21:00. That’s ridiculous in an international hotel, although room service remains available after that time. The main restaurant (where you have breakfast) serves also buffet lunch and dinner at insane prices (120,000 KRW = 82€)…

IMG_0376.jpeg

The bar on ground floor serves also (cheaper) food but a very limited choice and only western dishes (pasta, pizzas, sandwiches), which is a real shame, and also only till 21:00.

Overall

Overall, a good stay but they need absolutely to bring back the lounge to normal operations and work on their food offer price and time of operations. I don’t know if the hotel still justify this “by Covid”, but if the case, that’s ridiculous : occupancy was very high and things are definitely back to normal.

Return to Korea post Covid : Novotel Ambassador Seoul Gangnam

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Old May 1, 2023, 1:06 pm
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South Korea is such an expensive place. I remember that taxi from Incheon to Ibis Myeong Dong costed me a fortune !

Last edited by flyertalker00143; May 1, 2023 at 1:45 pm
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Old May 1, 2023, 1:43 pm
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Originally Posted by macaron95
South Korea is such an expensive place. I remember than taxi from Incheon to Ibis Myeong Dong costed me a fortune !
It depends what. For a taxi from ICN, it is very far from downtown.
Frankly, the room rate at this Novotel were quite acceptable. It's really the food who is super expensive in the hotel. In restaurants outside, I found prices acceptable. But it was very hard to find a place anywhere without reservation.
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