Member number changes with status?
#16
My card changes
My card changes are as follows:
3081062XXXXXXX77 = Club des Actionnaires Platinum
3081034XXXXXXX76 = Standard Platinum
How long to get the new card usually? I have stays in July. Worst case I can do a virtual print out. Should I email the hotels I have booked about my card number changes?
3081062XXXXXXX77 = Club des Actionnaires Platinum
3081034XXXXXXX76 = Standard Platinum
How long to get the new card usually? I have stays in July. Worst case I can do a virtual print out. Should I email the hotels I have booked about my card number changes?
#17
Join Date: Sep 2013
Location: ZRH
Programs: QR Privilege Club Gold; Accor LeClub Platinum
Posts: 658
My card changes are as follows:
3081062XXXXXXX77 = Club des Actionnaires Platinum
3081034XXXXXXX76 = Standard Platinum
How long to get the new card usually? I have stays in July. Worst case I can do a virtual print out. Should I email the hotels I have booked about my card number changes?
3081062XXXXXXX77 = Club des Actionnaires Platinum
3081034XXXXXXX76 = Standard Platinum
How long to get the new card usually? I have stays in July. Worst case I can do a virtual print out. Should I email the hotels I have booked about my card number changes?
Otherwise, the current card should do anyway. As far as I know, the really important part are the XXXed numbers in your example, if the hotel has those, they should be able to see your current status in their system.
#18
Join Date: Jun 2009
Location: SIN
Programs: TK-G | Accor P | SQ-G | Marriott T
Posts: 3,831
Coz my card pattern is just like the happygolucky stated. All the visible digits are the same. So the last digit (3 or 1) can't be a check sum.
#20
Join Date: Jul 2007
Location: Berlin
Programs: BA Gold; Accor Plat; IHG Diamond-Amb; Meliá & HH & Marriott Gold
Posts: 5,450
The number on my new (Gold ) card is printed in a way that makes the highlighting of the 'actual' number even clearer. It is now larger and the gaps before and after are bigger:
308xxxx 012345678 9
308xxxx 012345678 9
#21
Join Date: Oct 2010
Posts: 146
I just noticed today that my Accor member number has changed since 2018, and it looks like member numbers change along with status changes?!?! I have reservations in 2019 (that were made in 2018) through my employer's travel agent, and they have since re-booked me under new corporate rates but with my "previous" member number. I now can no longer see my bookings in the Accor website or by the app.
Do I have to do anything in order to get the correct points and night stays posted to my account (such as providing the new member number at check-in), or does Accor automatically reconcile all of this in the background? I am so confused!
Do I have to do anything in order to get the correct points and night stays posted to my account (such as providing the new member number at check-in), or does Accor automatically reconcile all of this in the background? I am so confused!
#23
Join Date: Oct 2010
Posts: 146
I took a closer look and two digits in my account number changed. One in the middle and also the last digit. I ended up cancelling all of my reservations and just re-booking them. Now they all show up in my account.
This is is such a headache. The only reason I even have an Accor account is that one of the countries in Europe I visit for work doesn’t have any Marriott properties.
This is is such a headache. The only reason I even have an Accor account is that one of the countries in Europe I visit for work doesn’t have any Marriott properties.
#24
Join Date: Feb 2004
Location: Perth, WA, Australia
Programs: QF Gold, VA Plat, IHG Plat Amb, LCAH Gold, Hilton Diamond
Posts: 3,846
It normally sorts itself out in a couple of days, I've never rebooked anything, and it all has ultimately come together.