<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by blairvanhorn:
So, what happened? How was the flight? Where did you have your miles credited? Why is this thread still in MilesBuzz? 
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I was reminded why I don't fly Alitalia anymore.
My outbound flight to Milan was delayed by five hours due to weather. Alitalia's handling of the situation was less than stellar -- it took over an hour to get my ticket endorsed over to BA (mental note: don't travel on e-tickets). Slogged over to LGW to catch the direct BA flight. BA flight slightly delayed, but otherwise fine. Had three steaks. See thread on BA board for more details.
Return flight also delayed. No dedicated business check-in at PSA, and I managed to arrive two minutes after a school group of about 50.
Arrived at MXP to hear "Final call for passenger Clement travelling to LHR". Sprinted to gate, just managed to make flight. Wheezing and coughing from a long run ensured that I had the entire row to myself as people tried to protect themselves from SARS.
BA have changed their flight times to PSA, so it looks like I'll be using BA from now on.