Originally Posted by
fadeforward
This is a great start to the FAQ.
As a UA flyer who tries to track fares, I often use the following UA features:
- Free cancellation by calling within 24 hours of ticketing no matter what the fare.
- A 1-day hold option on most fares expiring at midnight EST the day after placing the hold.
- Obtaining a voucher for the fare difference on the same routing and times if the fare declines between booking and flying.
I would bet that these would be FAQs and useful information. Does VX have these options? Thanks in advance!
You get similar flexibility with an F fare. Any refunds/fare differences are given as a credit that is kept against your eleVAte account.
Here are the details:
All fares are sold on a per-person, one-way, non-transferable, non-refundable basis.
· Changes must be made prior to scheduled departure time. For Main Cabin guests, changes will result in a $75 fee per guest plus any applicable fare difference. There is no change fee for First Class guests but you are responsible for any applicable fare difference. If there is any remaining balance from the change a credit file will be created that can be used for travel on Virgin America within 12 months following the change.
If you change a reservation within 24 hours of the time you make the booking there will be no fee applied.
· Cancellations must be made prior to scheduled departure time and will be subject to a $75 fee per guest, with the remaining balance applied as a credit for travel on Virgin America within the next 12 months. For First Class guests, there will be no cancellation fee. The amount will go into a Virgin America credit file to be used for travel up to 12 months from the date of the cancellation.
If canceled within 24 hours from the time of booking there will be no fee for either first or main cabin.
Seat and fare availability cannot be confirmed until the reservation is purchased.
http://virginamerica.custhelp.com/cg...i=&p_topview=1