<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by cblaisd:
Given the volume of transfers that have been initiated, and since there is no written confirmation that the customer receives, I suggest you do what I did: ask the (very nice) CSR for his name and file number and location. </font>
Always a good idea, of course, but my transfer was viewable immediately on ual.com, too.