It's been awhile since I've used this portal but I have 375 points and I wanted to reach 500 so that I could transfer them to SPG. I've had problems in the past in getting my points, I always had to chase them down. I thought things might have changed but...

Two weeks ago I made a hotels.com reservation and sure enough... still no points Sent an inquiry and have not heard back.

Anyone else have problems with this site?