Originally Posted by
LessO2
An attitude of one person over a glove change and the lack of a complaint form sets you off? Are you serious?
Yes, I'm serious. Being treated with contempt by a TSO when I ask them to do their job, and being lied to by a supervisor when I wanted to complain about it set me off.
Besides, even by your own words, it kind of comes off as you being the aggressor and/or fool in the complaint form issue thing. Getting in a lather over a piece of paper just isn't worth it.
I wasn't in a lather. However, I do insist that TSA comply with their own stated policy. I also don't particularly appreciate two supervisors lying because their station didn't comply with TSA requirements.
What's the big deal about the complaint form anyway?
The big deal is:
1. TSA is required to provide them at each checkpoint.
2. That is the designated vehicle for reporting a complaint.
Doesn't a diplomatic typing of one letter and printing it multiple times, and then sending them to the appropriate parties seem a little more productive?
No, it doesn't.
All that said, yeah, the screener should have changed the gloves at first request. But if this entire situation bothers you to the degree you portray yourself, you might burst a blood vessel for something truly egregious.
I'm in no danger of bursting a blood vessel. And you are in no danger of being taken seriously.