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Thread: Customer Satisfaction & Employee Satisfaction = Profitable Airline?
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Old Jun 14, 2008, 1:32 pm
  #2  
jimcfsus
 
Join Date: Jun 2003
Location: Athens, WV, USA; a US cockroach long before it was in FFOCUS; now a lowly US5 for only the 2nd time in 20 years.
Programs: US5
Posts: 3,050
Correct me if I'm wrong, but isn't that the secret to WN's success???
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