Originally Posted by
TPA us ff
From MUC to CLT in F, requested a particular "Starbucks style" coffe that was not on the LH menu. A junior FA from Y was brought up and admitted her coffeehouse experience in Munich and made a PERFECT drink. I wrote a nice note to LH corporate and received a super reply.
FRA service is nice, but for some intangible reason, not like MUC.
On one of my LH trips (MUC-LAX) the MUC Purser made me a hot choclate - after LH removed the instant hot choclate from catering
. BTW LX still ofers it!
She cut/grated a milka chocolate bar with a knife in small pices and dissolved the small pieces in hot milk.
That is F class service! I obviously had to report this customer oriented Purser to LH! Besides that i complained about the missing hot choclate.