Originally Posted by
rch4u
I partially think there's an outbreak of exaggerated / conjured-up complaints...
And the fact that, sadly, the default term for RCC staff on this forum is "matrons" is illustrative of part of the problem.
At the library, the drug store, the grocery that I frequent, the staff begins making closing announcements 30 minutes before closing. And yet I've still seen folks virtually refusing to leave or acting as if they're surprised or that this is somehow personal.
I don't know what exactly was said and without a recording we don't know the tone and affect of the "rude" announcements, but it's possible that "increasingly urgent" was mistaken for "rude," imo. I've certainly done that myself.