No, everybody does not cheat, silkworm, as you can see from this post. To take advantage of merchants like that will force them to no longer accept returns. Free lunches don't last and besides, it's wrong. Yet to some Gen Yers (and I'm dating myself) right and wrong don't matter as long as one can take advantage of another. It all evens out in the end----I'm a firm believer in that so if you cheat someone or something, it will come back to haunt you.