Originally Posted by
GreatChecko
While Frontier should and probably would like to automatically reverse the charges, I really don't think they can. They are probably asking for "proof", which I assume would be a copy of your CC statement, so they can forward it to LiveTV.
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Regardless of who caused the problem, it's still a pain in the butt for their customers (whether the service is via a 3rd party or not) and they haven't exactly gone out of their way to try and correct the problem.
Cheers.