LiveTV is not a "vendor who processes their onboard charges", they actually own and operate the TV systems on the Frontier Aircraft.
While Frontier should and probably would like to automatically reverse the charges, I really don't think they can. They are probably asking for "proof", which I assume would be a copy of your CC statement, so they can forward it to LiveTV.
Personally, I would have just disputed it with the CC company. It's much easier and requires much less effort.
Originally Posted by
Dole
Frontier is loosing ground every day to Southwest and United and they have the nerve to wonder why their customers are willing to switch?
Which is why United is continuing to reduce their market share in Denver and Southwest AND Frontier is gaining market share, right?
http://www.dallasnews.com/sharedcont...t.2822e1d.html