I recently was told that they were not calling my row number to go to the back of the line. I will not go into the long boring problem.
Here is the response that I got about the problem I had with breezeway.
Thank you for your e-mail. We appreciate your comments.
Our Medallion members, First Class, Business Class, Business Elite,
SkyTeam Elite, and Sky Team Elite Plus customers flying Delta Air Lines
within the United States have a dedicated lane called the Breezeway at
each airport gate allowing them priority boarding anytime during the
process ? not just when their zone is called. If our customer missed
the opportunity to board during our designated zones of 1, 2, or 3
because they were grabbing a bite to eat, shopping for a last minute
gift, or simply spending a few extra minutes at the Crown Room Club,
they can now bypass the general boarding line and take advantage of the
Breezeway lane for immediate access to the loading bridge. They just
simply present their boarding pass to the gate agent, who will stop
general boarding to scan it, and then they can proceed immediately to
the loading bridge to board the aircraft.
Again, thank you for writing, xxxxx, and for your selection of Delta.
We will always welcome the opportunity to be of service.
Sincerely,
Woodie Stapler
Manager
Customer Care