I got my May statement today and noticed that my EQMs are about 2500 miles lower than they should be and as they show onliine.

I have not flown since mid-March and the EQMs showing online correctly. It is not until I recieved the email today that I'm seeing lower EQMs. My husband account & email match exactly.

I called the OPSC and after spending about 10 minutes trying to get the rep to understand what was wrong, I was left on hold for another 10 minutes while she spoke with a supervisor.

I was told they are having "computer problems" and that many of those emails have incorrect EQMs. The balance shown online is the correct balance.

Frankly, I'm not buying it and fully expect to have a fight at the end of the year in the event I just make silver again.

Anyone else seeing different EQMs?