I just thought I would post this "prop" to Marriott. I have booked a night using points at the Monterey Marriott this weekend to play Pebble Beach. Tonight, i got a call from the Marriott "welcoming me to the property" and asking if there is "anything that can be done on our behalf to make my stay more enjoyable". "Dinner reservations?" "Ammenities in the room?" I have been a platinum member for over 3 years, with over 100 stays a year, and this was the first time I have received a call from a property inquiring how they can make my stay as enjoyable as possible.

So, kudos to the Monterey Marriott in California for going the extra mile to reinforce why I want to stay at the Marriott, and make me feel like my business is important to them.