Originally Posted by
JaggedMind
You are probably running into some of the unique "features" of the Frontier website. You usually can't see awards unless you have the points. I also ran into my usual issue of the flight search giving weird results on the first try. It was telling me that the city pairs were not eligible, but re-running the search from the error page gave me results.
I looked at December 9, return Dec. 16 (Tuesdays) and got a morning flight out of LGA and two evening returns from LAS at 15K round-trip. Clicked through to the confirmation page to see if they were valid and they came up fine with $10 taxes total.
How does Amex give you the points? Do they just transfer 15K into Early Returns? If so, after they are there you can use Flight Finder to book the flights. You might have to call Frontier Customer Service if it is handled any other way.
Do you see any rewards for 12/21 coming back on 12/28? I think most award programs don't have these dates because of Christmas, but just in case.
If not, can you check 12/18 coming back on 12/25.
Thanks.
The rules from Amex are below. The weird thing is, when I checked booking a normal flight from 12/21-12/28 it gave me the error (not even an award).
I actually just noticed on the website and it seems you can't book domestic flights past Dec 17? Do you know why that would be?
Also, I tried calling up tonight but it was over a half hour wait on the phone.
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Prior to transferring points or making an award seat reservation, you must first link your Membership Rewards account to your EarlyReturns account. Linking the accounts can be done by phone at 1-800-AXP-EARN (800-297-3276) or at the Membership Rewards website.
To check award seat availability and to make a reservation, call Frontier Airlines at 1-866-263-2759 between the hours of 6:00AM to 9:00 PM Mountain Time (Monday - Friday), and 9:00AM to 5:30PM Mountain Time (Saturday - Sunday). Please specify that you are interested in award seat availability. Frontier will hold your reservation for 24 hours.
If award seats are available, click the Transfer This Amount button above to transfer Membership Rewards points to your EarlyReturns account. Allow 24 hours for the transfer to complete.
To redeem your award for travel, call Frontier Airlines at 1-866-263-2759.