FlyerTalk Forums - View Single Post - Printer software conflict?

May 7, 2008 | 5:17 am

#8

Italy98

Join Date: Sep 2005

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Posts: 4,526

Quote:

Originally Posted by Tennisbum

I have a weird problem with printing photos or PDF files on this laptop.

In the US, I connect to the printer wirelessly (the printer is connected by USB to a PC on my network). I did not install the printer driver on the laptop, but I did have EasyPhotoPrint installed as well as Adobe Photoshop Elements and CS2.

In France, the printer is connected to a USB port on the laptop, and I have installed the printer driver.

If you are using the same laptop in the US and France and the identical printer in the US and France then you HAVE installed the printer drivers "In France, the printer is connected to a USB port on the laptop, and I have installed the printer driver."

Canon suggests downloaded a new driver, which I'm willing to try, but I'm not clear on how I make sure that I'll be using the new driver and not the old one.

Normally, printer drivers will either overwrite or uninstall the previous version. Another option is you can roll back to a date prior to installing the printer drivers, however, this will undo any other software installations.

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