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Thread: I hate calling SPG... phone system doesn't recognize my name
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Old Apr 30, 2008, 10:25 am
  #9  
Starwood Lurker
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by jw713
... Any tips?
My apologies if you, and some others, are having problems with the voice recognition software. If you just say the word "Agent", it should bypass the whole array.

Best regards,

William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide

[email protected]
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