Originally Posted by
flighttime
So I switched to UA [our corporate preferred and official airline] and for two years paid the price of bland service.[...]Any offer of double EQM would certainly "buy" my business back.
So... you walked away from NW and now you want NW to "buy" your not-so-loyal business back?
Originally Posted by
Stripe
Having been through a couple of mergers in a completely unrelated industry, on the acquiring side, I can tell you that the tension between wanting to give your customers concrete information, and the need to not make premature commitments that you don't know you can meet, is huge. And if you're on the side of the company being acquired it's hopeless. You don't know what to tell your customers and you just put a smile on your face and try to carry on.
Well put! ^
Originally Posted by
Stripe
I also hope that NW doesn't cave and do a double EQM promo, unless it's limited to higher fare classes.
You do realize that it's all about what works best for each flyer. Sure, if you've already qualified for Plat for 2009 or you know that you will, then of course you want less competition. If a double EQM promo boosted your status, then of course you would want it. I am assuming you fly mostly high fare classes, so you want those double EQMs but in a way that it only benefits
you or people with
your flying patterns. Not exactly fair, is it now?