<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Sweet Willie:
I once had to write a letter to UA about a FA who was throwing the bags of ice on the floor to break up the ice. The FA would then lay the dirty bag into the clean ice and slide the bag off. Needless to say, I did not have drinks that day.</font>
Sounds like a SFO-NRT matron special