Oneworld4u
Thank you!!! I appreciate knowing that someone from "Corporate" is at least listening. I am EXP approaching 5-million miles who has booked at least 8 RTW tickets, and I love the product. But here are some observations:

1) The xONEx keeps becoming less flexible: Max 20-> max 16. Ground segments count against total segments.
With OW mileage-based award travel (such as OW130), award mileage now is total of point-to-point stopovers. But soon it will become total miles flown, another devaluation of your product.

2) Award availability on partners is not shared equally. Another member noted Cathay's web site does not translate into AA availability! Same with Qantas. If I go to QF web site, I can see availability for award travel on certain flights; but if I call AA, there is no award availability for the same flights. From what you say, this is a clear violation of OW rules -- and easily verifiable in 5 minutes.

3) In general, most of the "enhancements" to your products are restrictive and devaluations of the products. Even the e-ticket conversion (great since you can't lose it like a paper ticket) comes with a 25% DECREASE in # of segments available -- with no 25% DECREASE in price. The explanation that it is a "computer limitation" is erroneous and a deflection. As another poster has pointed out, linked PNR's overcome this & will soon be mandated anyway, right? Don't put lipstick on that pig! We all suspect corporate just wants to generate more revenue per segment, right?

But thanks for tiptoeing into this lions' den. I really appreciate your efforts & hearing your thoughts.