Originally Posted by
CandymanJim
This has been a somewhat common occurence. It is Citi that is the problem. Make sure your AA account was creditied with the spending part of the "miles reported to AA" So, if you spent $800, the "miles reported to AA should read
800 +25,000 reported to AA.
for me, 0 miles show on my AA account. and should I see "reported to AA" on my statement? it shows miles earned and bonus, but nowhere it says "reported to AA".
the CSR told me they will credit my AA account when I pay the bill