I agree this is a total joke....I'm done with Avis. After my rental in YUL last week where I didn't even get the car type I reserved I had my corp travel dept switch everything to Hertiz. The fact is Avis does not try harder...they don't even try.
I found the contact info for the folks who oversee this program if you wish to drop them an email like I did. Avis First is really Avis second....
Sarah is out on leave according to her out of office. Her email is
[email protected]
Thank you for your email. I am currently out of the office on maternity
leave returning in early May. Please contact one of the following people for
further assistance:
ABG Program, Enrollment and Fulfillment-related Questions:
Michael Bonser, 973-496-5071,
[email protected]
Jennifer Lynch, 973-496-5145,
[email protected]
ABG Email-related Questions:
Jaime MacArthur, 973-496-4469,
[email protected]
Sarah Bergeron
Director, CRM
Avis Budget Group
6 Sylvan Way
Parsippany, NJ 07054