I made a swap from something to e-Rewards and instead of posting as the $6 it was supposed to --- it posted as $5. I wrote and said "I want my dollar!" I didnt hear from them for a long time, wrote again and they said it would post soon ---- Never did. I gave up because it wasnt worth the trouble and I go the $1, I needed to cash out from e-Rewards itself. Dealing with points.com is like dealing with the miles/points mafia.