FlyerTalk Forums - View Single Post - CitiAA Plat Miles Crediting Problem

Apr 11, 2008 | 4:15 pm

#4

kaukau

Join Date: Jun 2006

Location: Lahaina, Hawai'i

Programs: HA Pua. Platinum WP, PR, QF, UA, AA, DL, NW Prince Preferred

Posts: 4,786

Quote:

Originally Posted by dcstudent

Thanks. The statement does show the miles have been reported to AA. AA just only posted the purchase miles.

I'll try contacting AA again.

^ ^ Yup, Citi was correct: the miles have been sent to AA, and indeed it is now AA's and your kuleana. (responsibility)

Please let us know how it develops and reconciles; and any protocols you have to follow in order to resolve the conundrum.

Best, etc.,

kaukau

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