FlyerTalk Forums - View Single Post - NEED DL Urgent Complaint Advice
View Single Post
Old Mar 31, 2008, 5:05 pm
  #9  
mjcasta
 
Join Date: May 2003
Programs: UA 1K, Hyatt Diamond
Posts: 934
Documentation

DL Reservations has documented the record; but, nobody will step up and rebook or reaccommodate. Except for the offer of $2,000 add-collect for tomorrows flight.

To be honest, I must be totally spoiled by UA; because, I am stunned that NOBODY at DL is able to fix this. All who I have talked to say that a Visa is not required; but, nobody can do step 2 which is to rebook, reaccommodate.
mjcasta is offline