hired Desgrippes Gobé to develop the creative concept and design of its lounge at LHR. It will invoke the brand identity of the alliance through a look and feel that is welcoming, modern and warm and which expresses movement.

The spacious facility will be complete with the standard features SkyTeam passengers have come to expect, as well as new amenities that take advantage of the latest in design technology. For example, plans are under way for a wellness centre, including showers and therapeutic service offerings such as massages and manicures. Additional features include free wireless Internet access throughout the space.

In addition to the standard service desk area, the lounge space will feature different environments to accommodate a variety of customer needs and expectations. These include a quiet area for passengers needing privacy, a VIP area for First Class passengers and other VIP lounge guests and a children's area.

Customers using the lounge will enjoy a unique menu of food options - a collaboration of all ten member airlines reflecting national and regional cultural influences. The standard lounge menu, featuring fresh ingredients, will be complemented each month with feature local dishes from a SkyTeam member carrier's home market.