FlyerTalk Forums - View Single Post - Someone explain the room type guarantee for me
Old Mar 27, 2008 | 8:48 am
  #1  
jasonpbyu
 
Join Date: Oct 2005
Location: Lubbock TX
Programs: Sadly no longer platinum with anyone. Plain old Delta Skymiles member and Marriott Rewards member
Posts: 502
Someone explain the room type guarantee for me

I reserved a room with one queen bed. I was given a room with 2 queen beds. I was told that there were no more single queen rooms available when I checked in.

Manager was never in the office when I was there, so I emailed her and she told me that because I was in a room with queen beds, then my bed type was delivered to me as promised.

Not a huge deal, but if I reserve a room with 1 bed, and get a room with 2 of the same type, I guess that doesn't constitute a violation of the room type guarantee. Or is this manager incorrect?
jasonpbyu is offline